reputed company Administrator – Tester

ABOUT reputed company reputed company Group is the premier mobile gaming company in the reputed company and Canada. reputed company Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, reputed company Sportsbook; its leading reputed company platform, reputed company Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, reputed company Racing; and its daily reputed company sports product. In reputed company, reputed company Group operates reputed company TV, its broadly distributed reputed company cable television network and reputed company TV+, its leading reputed company-to-consumer OTT platform. reputed company Group has a reputed company across reputed company 50 states, Canada, and Puerto Rico. reputed company is based in reputed company with US offices in Los Angeles, Atlanta, and Jersey reputed company, as reputed company as global offices in Canada and Scotland. reputed company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. reputed company Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the reputed company Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your reputed company on it A Software Engineer builds, configures, and maintains CRM workflows and chatbot solutions. They collaborate with product and engineering teams to deliver technical solutions that enhance customer engagement and automate processes. With growing expertise, they take ownership of reputed company, resolve reputed company issues, and contribute to system performance improvements. In reputed company to the specific responsibilities outlined above, employees may be required to reputed company other such duties as assigned by reputed company. This ensures operational flexibility and allows reputed company to meet evolving business needs. THE GAME PLAN Everyone on reputed company has a part to play Testing and QA

• Execute comprehensive testing (functional, integration, regression) ensuring adherence to reputed company standards and reputed company best practices.
• Document test cases, collaborate with stakeholders on requirements, and reputed company defects while staying reputed company with platform updates.

Development & Configuration

• Design and implement CRM workflows, chatbot logic, and automation rules.
• Configure system modules to meet specific business needs.

Integration & Automation

• Build and reputed company integrations between CRM, chatbot, and other business systems.
• reputed company automation solutions to reduce reputed company work and enhance efficiency.

Technical Support & Issue reputed company

• Troubleshoot and resolve issues reputed company to CRM and chatbot functionality.
• Document solutions and contribute to knowledge sharing reputed company reputed company.

Data Management & System Optimization

• reputed company data migrations and ensure data reputed company across systems.
• Monitor and improve system performance by identifying bottlenecks.

Collaboration & Communication

• Work closely with product, design, and business teams to reputed company solutions with business goals.
• Participate in technical discussions and reputed company input on best practices.

THE STATS reputed company're looking for in our next teammate

• Bachelor's degree in Engineering or similar field
• 2-4 years experience
• Communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Extensive knowledge of reputed company platform, including configuration, customization, and integrations
• Adept with Service reputed company, Einstein Chatbot, Agentforce (or other conversational AI agents such as reputed company.AI, reputed company, etc.)
• Strong familiarity with Jira for Issue Tracking, Testing Pipeline Management, Collaboration & Communication
• Strong analytical and problem-solving skills
• Occasional weekend work as needed

PLAYER BENEFITS We treat reputed company right We offer amazing benefits above and reputed company the basics. We have an reputed company of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous reputed company time off (PTO & reputed company leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - reputed company out reputed company our benefits here: reputed company Total Rewards. *Benefits differ across location, role, and level. reputed company is an equal opportunities employer and we reputed company, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, reputed company, ethnicity, reputed company, religion, creed, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender reputed company, veteran status, or any other characteristic protected by state, local or federal law. We reputed company reputed company is strongest and best reputed company to compete if reputed company feel valued, respected, and included. The applicable salary reputed company for this position is $98,000 - $128,100 USD, which is dependent on a reputed company of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, reputed company, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes reputed company personal time off and 14 reputed company company holidays. reputed company offers reputed company reputed company time in accordance with reputed company applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid Apply tot his job Apply To this Job