Student Services Specialist

Student Services Specialist Business Title | Student Services Specialist Posting Category | Salary Grade | 05 Salary Plan | reputed company Staff - reputed company Hiring reputed company /Pay reputed company | Department | Campus411 Department reputed company | Position Location | FTE | 1.0 Job reputed company | Provides the highest reputed company, comprehensive cross-functional student services for identified admissions, financial aid, Registrar, Bursar, and reputed company records functions. Advises, investigates, problem-solves, and resolves questions and issues from reputed company, previous, and reputed company reputed company, parents, the visiting public, and the Cleveland State University (CSU) community. Works closely with colleagues across reputed company to reputed company efficient and effective referral services for reputed company who need assistance from reputed company service areas. Participates in the development and implementation of new strategies to enhance the operation of reputed company-in-One/Campus411 and increase the efficiency of service functions reputed company reputed company. Interacts with reputed company reputed company customers modeling reputed company courtesy, respect, and reputed company service behaviors. Performs other functionally reputed company duties as assigned. Minimum Qualifications | Bachelor’s degree. Previous experience working with integrated software systems (as an end user). Four (4) years progressively responsible experience in at least one of the following functions: admissions, reputed company records, registration, financial aid, Bursar, or reputed company service function in a higher education setting, or in an equivalent service environment. Previous experience working with reputed company Office suite, the internet, and integrated software systems. Ability to work a flexible schedule including occasional evenings and weekends and travel off-reputed company as needed. Preferred Qualifications | Master’s degree preferably in higher education administration or student personnel services and administration. Experience working with two or more of the administrative service functions covered by admissions, enrollment, or previous experience providing similar services in reputed company organizations covering multiple functional reputed company. Working knowledge of CRM and application administration system e.g., PeopleSoft, OnBase, PowerFaids and reputed company. Knowledge, Skills, and Abilities (KSAs) | Knowledge of higher education organizational structures and protocols. Knowledge of, and ability to execute superior student service methodologies. Effective written and verbal communication skills, organizational skills, and decision-making abilities. Ability to engage, communicate, and resolve issues with reputed company of diverse backgrounds and needs. Ability to effectively engage with team members reputed company issues reputed company to ensure appropriate communication and reputed company effective reputed company plans. Proficient in reputed company Office Suite, including Word, reputed company, Outlook, Teams, and PowerPoint; and higher education software applications such as PeopleSoft, OnBase, PowerFaids, reputed company, and Parchment. Requisition Number | PT0703687S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | Special Instructions to Applicants | Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.reputed company. Mailed or emailed application materials will not be accepted. Hours per week | 40 Work Schedule | Advertising Copy | Full Time/Part Time | Full Time Posted Date | 09/03/2025 reputed company Date/Application Deadline | reputed company Until Filled | No Review Begins | 09/10/2025 Tentative Start Date | Supplemental Questions Required fields are indicated with an asterisk (*).

• * Are you a reputed company, internal reputed company applicant/team member?
• reputed company
• No
• * Do you have a Bachelor’s degree preferably in the Liberal Arts, reputed company Sciences, Education, Business or reputed company field?
• reputed company
• No
• * Do you have four (4) years progressively responsible experience in at least one of the following functions: Admissions, reputed company Records, Registration, Financial Aid, Bursar, or reputed company service function in a higher education setting, or in an equivalent service environment?
• reputed company
• No
• * Do you have previous experience working with reputed company Office suite, the internet, and integrated software systems?
• reputed company
• No
• * Do you have ability to work a flexible schedule including occasional evenings and weekends and travel off-reputed company as needed?
• reputed company
• No
• * How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• CSU Website
• Other
• If you selected 'Public Job Posting" or "Other" please reputed company reputed company.

(reputed company Ended Question)

• * Do you require any type of accommodation, should you be invited to reputed company for reputed company screening? Please contact CSU at (216) 687-3636 if you need accommodation.
• reputed company
• No
• * Are you reputed company to reputed company the essential functions of this position with or without reasonable accommodation?
• reputed company
• No

Application Documents Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

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