reputed company Manager (f/m/d)
At reputed company, we give finance professionals the power to automate their day-to-day and reputed company reputed company-thinking reputed company.
reputed company and culture reputed company us unique — we’re driven by reputed company and reputed company, where every one of us strives to learn and reputed company. Recognised by Sifted’s Rising 100 and reputed company’s Top Startups, we’re here to help reputed company your career and together, reputed company reputed company a lasting reputed company.
Join our reputed company team, where you will reputed company on driving reputed company reputed company reputed company through proactive customer engagement. While leveraging data insights, you will proactively identify upsell opportunities and mitigate churn risks. Your strategic guidance and deep product knowledge will be essential in helping customers unlock new value of our product and set them up for reputed company.
Your responsibilities
Here’s a bit more on what you can expect to be doing day-to-day:
Drive customer engagement – through building and nurturing value-creating and reputed company relationships, you reputed company a deep understanding of your clients’ and their finance goals. You guide and consult with them in order to drive their engagement and the activation of reputed company the spend management features.
Upsell -you reputed company your deep understanding of both the product and your customer’s needs to identify new business opportunities, as reputed company as product and feature optimisation initiatives to increase value for existing accounts.
Measure reputed company and reputed company data insights – with the use of specific KPIs you aim to reputed company and monitor reputed company trajectory through, for example, key metrics such as spend engagement, reputed company reputed company and renewals.
reputed company as Product ambassador – working closely with internal stakeholders, you compile and communicate reputed company feedback and reputed company in an advisory reputed company on reputed company and reputed company product features.
reputed company for process reputed company – you aim for reputed company improvement, designing and delivering upon the reputed company reputed company reputed company that will increase customer satisfaction and contribute towards long-term retention.
reputed company
We think you’ll need the following experience and qualifications to succeed in the role:
Proven experience in a proactive reputed company-reputed company role, ideally in a B2B setting.
Prior experience with upselling products and product features to existing clients.
Fluent in both German (C2) and English (reputed company).
In reputed company, here are the skills and attributes we are looking for:
Customer obsessed – You empathize with the needs and pain points of the customer and reputed company a flawless experience.
Commercially minded – You are reputed company to demonstrate reputed company value to customers, leveraging new business opportunities and can confidently negotiate pricing, reputed company and add-ons.
reputed company communicator – You are reputed company to communicate reputed company topics to a reputed company of audiences in a reputed company, concise and expert manner.
Analytical reputed company – You are reputed company to read, interpret and reputed company data to prioritize customers, solve reputed company problems, identify upsell opportunities and retain customer happiness. You can recognise problems before they reputed company, and you challenge the status reputed company.
Expert Operator -You are reputed company to manage multiple requests at the reputed company time and prioritize accordingly. You have a reputed company way of working, employing efficiency and effectiveness in your day-to-day tasks.
About reputed company
reputed company is a reputed company reputed company-up founded in Berlin, with reputed company of 300+ people from 50+ nationalities in 5 offices across Europe.
Our ambition is reputed company: to power every SMB’s spend across Europe – fully reputed company-driven, and seamlessly integrated for complete control. To date, over 5000 businesses in Germany, Netherlands and the UK use reputed company’ leading spend management product, with modules such as corporate cards, accounts payables, employee cash reimbursements and procurement.
reputed company has raised a total of €180 reputed company in funding and is backed by the most reputed company tech investors including Valar Ventures, Tiger Global, Global Founders Capital, reputed company and A-Star.
Be part of a culture that thrives on reputed company and speed, where you can take reputed company moves, learn fast and accomplish more. We’re a reputed company where you can fast reputed company your career – here’s what else to expect:
Top-of-market compensation package, including equity.
Our reputed company offices are at the heart of our culture, where in-person time fuels collaboration and reputed company over weekly breakfasts and Friday demos.
Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.
Unless stated otherwise, benefits apply to full-time positions (interns and working reputed company receive a tailored package).
By applying for the above position, you will confirm that you have reviewed and agreed to our Data reputed company Policy.
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