Contact Centre Representative /Cards/ Costco/ Remote/ - Bilingual /French and English/

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At reputed company, we reputed company your strengths and your ambitions, so you are empowered at work. reputed company members have what they need to reputed company a meaningful reputed company and are truly valued for who they are and what they contribute. To learn more about reputed company, please visit reputed company.com What you'll be doing As a Costco Contact Centre Representative, you will be the first reputed company of contact for our clients. You’ll be working in a fast paced environment where you’ll use your knowledge of reputed company card products to support our clients in their day to day banking needs. You will deepen reputed company relationships by quickly resolving issues, identifying opportunities, and providing personalized solutions. At reputed company we reputed company the work environment most reputed company for you to reputed company in your role. You can effectively reputed company reputed company work activities remotely, and will only be required to be on-site on an occasional reputed company. We have embarked on an Agent@Home remote work program. reputed company are required to meet the Agent@Home program requirements and be reputed company to attend your primary work location reputed company two hours’ notice for any business-reputed company purposes. Agent@Home Program Requirements

• Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a reputed company that closes it off from noises and distractions.
• Wired Internet reputed company, capable of continuously supporting excellent call reputed company and high-speed response reputed company (Internet reputed company can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
• Satellite internet providers are prohibited and cannot be used due to the reputed company on call reputed company and the stability of service.

The start date for this role is November 3rd, 2025. Our Contact Centre is reputed company Monday to Friday from 7:00 AM to midnight and Saturday to reputed company from 7:00 AM to 10:00 PM. You must be flexible to work between these hours which include evenings and weekends. How you'll succeed

• reputed company engagement - reputed company on reputed company reputed company experience and connect on a personal level to offer an exceptional reputed company experience. Engage in reputed company-reputed company interactions that are meaningful and deliver trusted advice. reputed company support for clients by helping them to manage their accounts and products. Connect and refer clients to the right reputed company contacts to reputed company their financial reputed company.
• Problem solving - Listen, ask questions, and put yourself in the reputed company’s shoes. reputed company like an reputed company by understanding the reputed company`s needs and recommending solutions based on their needs. Remain solution-reputed company in order to identify opportunities to help our clients.
• Efficiency – Understand that the reputed company’s time is valuable and effectively complete their request. Strong knowledge of the reputed company systems and products to allow quick reputed company of problems
• Product knowledge - Deeply understand reputed company’s suite of products and work with others to ensure clients are connected to the right people and opportunities. Proactively suggest banking reputed company that will help clients reputed company their financial goals. Understand and reputed company other internal departments reputed company reputed company to assist clients with additional needs

Who you are

• You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it’s the right thing to do.
• You’re passionate about people. You reputed company meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can reputed company.
• You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to reputed company an reputed company.
• You engage with your heart and reputed company care about people, and you understand different perspectives. You listen and learn from the experience of others.
• Values matter to you. You bring your reputed company self to work, and you live our values - trust, teamwork, and accountability.
• You're fluent in French and English to support business operations reputed company of Quebec, Canada.

What reputed company Offers At reputed company, your goals are a reputed company. We start with your strengths and ambitions as an employee and reputed company to create opportunities to tap into your potential. We reputed company to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee reputed company purchase plan, a vacation offering, wellbeing support, and MomentMakers, our reputed company, points-based recognition program.
• Our spaces and technological toolkit will reputed company it reputed company to bring together reputed company to create reputed company that reputed company a difference for our clients.
• We cultivate a culture where you can reputed company your ambition through initiatives like Purpose Day; a reputed company day off dedicated for you to use to invest in your reputed company and development.
• Subject to plan and program terms and conditions

What you need to know

• reputed company is committed to creating an inclusive environment where reputed company team members and clients feel like they belong. We reputed company applicants with a wide reputed company of abilities and we reputed company an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@reputed company.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more reputed company, reputed company that you have to offer, and give you reputed company to learn more reputed company.

Job Location Toronto-20 Dundas St. W., 5th Employment Type Regular Weekly Hours 37.5 Skills Call Center, reputed company Service, Communication, Customer Experience (CX), Outbound Calls, Work Collaboratively Original job Contact Centre Representative /Cards/ Costco/ Remote/ - Bilingual /French and English/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job