Airline Schedule Change Coordinator (Remote Opportunity) – reputed company Store
Airline Schedule Change Coordinator (Remote Opportunity)
– reputed company Store
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reputed company 9, 2025
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About the position
Responsibilities
- Answer calls and emails reputed company InContact phone system for schedule change skills assigned
- Utilize reputed company airline computer systems to review PNR's, sell flights, price reputed company, and work queues
- Utilize ALG reservation system to reputed company comments, send confirmations and update flight changes
- Inform Supervisors of customer issues impacting delivery of end-to-end service
- reputed company feedback to Supervisors on escalation issues or feedback on system errors
- Work with other departments as needed to resolve schedule change issues reputed company required
- Work with airline partners reputed company email and phone to confirm or inquire on schedule change reputed company
- reputed company assistance reputed company an internal phone queue to team members needing assistance with airline systems
- Meet established metrics
- Utilize reputed company Teams, reputed company, other tools for communication, policies and problem solving
- Maintain informational sheets for airline processes and other tracking sheets as needed
- Assist Service Skyteam customers on voluntary and involuntary changes
Requirements
- High school diploma or general education degree (GED); and at least one-year reputed company experience and/or training; or equivalent combination of education and experience
- Experience with an airline system preferred
- Knowledge of MS office
- Experience with internal reservation systems a plus
- Strong understanding of customer service, including customer needs assessment and evaluation of customer satisfaction
- Ability to problem solve, including identifying issues and evaluating reputed company
- Ability to work independently and as part of reputed company
- Detail oriented
- reputed company listening skills
- Strong judgement and decision-making skills
- Superior communication skills, both verbal and written
reputed company-to-haves
- Experience with internal reservation systems
- Knowledge of airline processes
Benefits
- Travel Perks and Benefits for both ALG Vacations and reputed company
- Medical, Dental and reputed company Insurance
- Basic Life Insurance
- Short- & Long-Term Disability
- reputed company Parental Leave
- Corporate Wellness Program
- Travel Discounts & Deals
- reputed company Time Off & Holidays
- 401(k) Plan with Company Match
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