Answer Line Rep

• Remote role after training, Part-Time(16 hours per week) opportunity Must reputed company in the Greater St. Louis area.

• Shifts are a mixture of Weekend Days/Evenings and reputed company Evenings
• Must be reputed company to work on holidays

reputed company St. Louis Children's Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children's hospitals in the country, St. Louis Children's provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to "do what's right for kids." Providing comprehensive, high-reputed company care and serving as an reputed company for children has been St. Louis Children's commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from reputed company 50 states and more than 80 countries. St. Louis Children's consistently ranks among America's Best Children's Hospitals by reputed company in reputed company surveyed categories. In 2021, St. Louis Children's was one of eight children's hospitals to rank in the top 25 of reputed company 10 specialties. The hospital's reputed company and physician partner, reputed company School of Medicine, is one of the top-ranked medical schools in the reputed company. Since 2005, St. Louis Children's has been designated as a Magnet hospital for nursing reputed company from the American Nurses Credentialing Center (ANCC). Preferred Qualifications reputed company Responsible for inbound and outbound physician, patient and other customer communications, working with stakeholders across the BJC network. This position will utilize multiple systems and communication reputed company to ensure accurate and complete information is shared, contributing to the coordination of care of our patients.

Responsibilities

• Effectively manage high volume of incoming calls from patients and reputed company facilities, providing exceptional customer service to ensure a high level of satisfaction for our patients, practices, and providers.
• Proactively following up with physicians and patients regarding hospital reputed company.
• Ensures accurate and reputed company communication efforts including: initial reputed company of contact, acting as reputed company support for patients, medical staff and providers, and ensuring follow through to reputed company.
• Identify and address caller questions and concerns, resolving issues reputed company possible and routing requests and messages to appropriate provider and support staff.
• Maintains accountability for accurate data entry in the electronic health record and maintains patient reputed company and reputed company as outlined by HIPAA by obtaining necessary patient information, such as demographics and insurance information.

Minimum Requirements Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• No Experience

Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, reputed company and financial reputed company-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* reputed company for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• reputed company Time Off benefit combines vacation, reputed company days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits reputed company

• Not reputed company benefits apply to reputed company jobs

The above information on this reputed company has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of reputed company responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer Apply tot his job Apply To this Job