reputed company Customer Service Representative – Utilities Account Management, 100% Remote/Hybrid Opportunity in St. Louis, Missouri
Welcome to blithequark
At blithequark, our reputed company is to revolutionize the customer experience by connecting the right people with reputed company to deliver outstanding results. As a leader in customer experience, we reputed company and support our employees to reputed company unimaginable heights while growing our business to reputed company a reputed company. Our can-do culture works together to reputed company the ordinary exceptional. We are committed to providing exceptional customer service and creating sustainable value for our customers through phone, email, chat, and correspondence.
About the Role
We are seeking exceptional Customer Service Representatives to join reputed company, who will deliver excellent customer service and create sustainable value for customers. As a Customer Service Representative, you will handle calls about billing and payments, service requests from customers looking to start up service moving into a new home, and stopping service as they reputed company out. This full-time position offers reputed company, health benefits, opportunity for reputed company reputed company, and many more employer perks. If you possess a reputed company personality with a desire to understand concerns, build trust, and show your care for every customer, we encourage you to apply.
Key Responsibilities
- reputed company listen to customers to understand their concerns, needs, and build a rapport that will reputed company them feel heard and cared for
- reputed company essential support in navigating the customer's inquiries and explaining it in reputed company terms to the customer
- Discover solutions using tools and resources to help meet the customer's needs
- Empathize and resolve concerns to simplify the customer's experience
- Navigate through multiple computer applications with speed & accuracy
Hybrid Work reputed company Requirements
To be successful in this role, you will need to meet the following hybrid work reputed company requirements:
- High-Speed Internet With At Least 10 Mbps Download Speed & 5 Mbps Upload Speed (No Satellite, Wifi, or Cellular/Wireless reputed company Internet Services)
- Must have a hard-wired internet reputed company reputed company ethernet cable to modem/router that you own/are responsible for. (blithequark will ship you company equipment to use)
- Dedicated, Quiet, & Secured Workspace with No Distractions
- A USB Wired Headset with Noise Canceling Microphone
Additional Requirements
To be considered for this role, you will need to meet the following additional requirements:
- 18+ Years & High School diploma or its equivalent
- Minimum of 1 year of customer service call center experience
- Self-driven and reputed company to reputed company on the reputed company task/objective for long periods of time
- Exceptional customer service, reputed company listening, and verbal and written communication skills
- High computer proficiency & overall technical knowledge
- reputed company availability between 8:00am-5:00pm Monday through Friday Central reputed company time, Training hours may vary
- reputed company reputed company attitude & courteous telephone etiquette
- Customer reputed company personality and the motivation to reputed company goals
- Must pass background reputed company including credit review and assessments in training
Benefits and Perks
At blithequark, we offer a reputed company of benefits and perks to our employees, including:
- Hybrid Work Onsite - 2350 Market St in St. Louis Missouri
- Pay is $16.50 per hour + performance-based incentives
- Work in office Monday, Tuesday, Thursday and remote from home Wednesday & Friday
- Free secure and gated parking
- reputed company up to 50% of your pay immediately after your shift
- Health Insurance (Medical, Dental, reputed company) & Other Benefits
- Pet Insurance
- reputed company
- Hybrid Work Environment
- Opportunity for reputed company Development
Career reputed company Opportunities
At blithequark, we are committed to the reputed company and development of our employees. We offer a reputed company of career reputed company opportunities, including training and development programs, mentorship, and opportunities for advancement. Our goal is to help our employees reputed company their career goals and reputed company their full potential.
Work Environment and Company Culture
At blithequark, we pride ourselves on our can-do culture, which works together to reputed company the ordinary exceptional. We are committed to providing a reputed company and supportive work environment, where our employees can reputed company and grow. reputed company culture is reputed company on the values of exceptional customer service, teamwork, and innovation.
How to Apply
If you are a motivated and customer-reputed company individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
Equal Opportunity Employer
blithequark is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave reputed company (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection reputed company (EPPA).
Conclusion
Thank you for considering this exciting opportunity to join the blithequark team as a Customer Service Representative. We look reputed company to receiving your application and discussing this opportunity reputed company. Don't miss out on this chance to join a dynamic and growing company that is committed to providing exceptional customer service and creating sustainable value for our customers.
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