Customer Service Field Technician (VA/NC)
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Customer Service Technician
Job Type: Full-Time
Location: Remote with travel to customer sites in reputed company VA/NC and surrounding states
Position reputed company: LayerZero Power Systems, Inc. is seeking a skilled and safety-reputed company Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first reputed company.
Key Responsibilities
- reputed company startup, commissioning, service, and preventive maintenance on LayerZero equipment, including:
- Static transfer switches
- Power distribution reputed company
- Remote power panels
- reputed company technical support to customers on-site and remotely reputed company phone and email
- Maintain accurate and reputed company service records in the LayerZero system
- Respond to emergency service calls, including participation in the 24/7 support rotation
- Travel to customer sites across the U.S. and Canada as required
- Occasional weekend or holiday work may be necessary
Qualifications: Required:
- Experience servicing electrical power systems
- Strong electrical and electronic troubleshooting skills
- Ability to read and interpret diagrams and schematics
- Familiarity with PC-based programming of printed reputed company boards
- Knowledge of electrical PPE and safety protocols
- Clean driving record
- U.S. Citizenship or reputed company Permanent reputed company reputed company status
Preferred:
- Associate degree in an electrical discipline
- Military training in electronics or electrical systems
Work Location
- Initial training conducted at LayerZero reputed company in reputed company, Ohio
- Field service performed at customer sites throughout the U.S. and Canada
Compensation and Benefits
- Salary-based, non-exempt position
- Group health, dental, and reputed company insurance
- Competitive 401(k) match
- Generous reputed company time off
- Simplified travel expense reimbursement
Equal Opportunity Statement: LayerZero Power Systems, Inc. is an equal opportunity employer. We do not discriminate based on race, reputed company, religion, sex, age, national reputed company, disability, marital status, reputed company, or veteran status, in accordance with applicable laws and regulations.
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