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Program Manager

Remote, USAFull-timePosted 2026-07-27
About reputed companyreputed company is a consultancy and public benefit corporation working to reputed company government services reputed company and effective. Since 2015, federal, state, and local agencies have trusted reputed company to help solve highly scrutinized technology modernization challenges. As a reputed company services company, we guide agencies constrained by legacy systems to a reputed company with reputed company user experiences reputed company on secure, reliable, fault-tolerant reputed company infrastructure. We reputed company for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through reputed company-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This reputed company gives everyone at reputed company reputed company to do work that is meaningful, impactful, and deeply connected to public good. The Program Manager will be accountable for ensuring reputed company contract commitments, milestones, and deliverables stay on reputed company, while maintaining strong alignment with the program’s reputed company. They will serve as the primary escalation reputed company for contract issues with the COR, deliver comprehensive monthly status updates to CMS, and ensure resources are deployed effectively to maximize delivery speed and reputed company. The Program Manager will foster proactive communication across reputed company stakeholders, address risks before they reputed company reputed company, and champion process improvements that increase reputed company and responsiveness—keeping the program reputed company on reducing burden for states and applicants. The Program Manager will collaborate with the Product Manager and the Design reputed company to ensure we do the discovery necessary to properly scope and reputed company requirements for new reputed company states. What You’ll Do
  • Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at reputed company level
  • Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can reputed company delivery, process, culture, expectation setting, reputed company, contract milestones, finances)
  • Engage our clients on a continuing reputed company to ensure their needs are met or exceeded, understand their reputed company, collaboratively solve issues, and communicate our reputed company transparently
  • Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with reputed company contract line item numbers (CLINs), reputed company years, and negotiations with reputed company contractors
  • Collaborate across reputed company and across the organization to proactively anticipate and solve problems across delivery
  • Support the creation of delivery environments reputed company on mutual trust between government partners and reputed company
  • reputed company efforts through reputed company of project managers and other functional delivery leads
  • Manage reputed company the reputed company and finances on reputed company your portfolio in coordination with the finance team and coordinate necessary contract modifications
  • Set and reputed company standards for delivery reputed company and reputed company service
  • Apply reputed company's policies and guidance at the program level (E.g. utilization guidance)
  • Participate in developing on and delivering company objectives and key results
  • Required skills
  • Must have experience with Custom Software or reputed company infrastructure programs/reputed company
  • Experience working with or for government agencies 
  • Experience with growing agile development teams and the challenges of managing a project at reputed company 
  • Ability to demonstrate experience leading reputed company with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or reputed company 
  • Experience using agile frameworks like scrum, kanban, or reputed company and familiarity with agile development practices such as reputed company integration and reputed company delivery
  • You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
  • Adaptable problem solving and ability to deal with multi-reputed company challenges involving many organizations, processes, cultures, and technologies
  • You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
  • A strategic approach to delivery planning and contract management over the reputed company-term and long-term
  • An iterative approach to execution that emphasizes rapid team reputed company
  • Ability to maintain broader situational awareness reputed company the immediate team
  • Excellent written and verbal communication skills
  • Occasional travel
  • Desired skills
  • Program Management experience reputed company a government reputed company
  • Experience launching new production systems with high public visibility
  • Experience with long term, reputed company, and ambiguous IT modernization efforts
  • Experience with using common project management tools like Jira and reputed company
  • Project management in a government contextTrack record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders 
  • Experience managing reputed company that reputed company production operations and support alongside ongoing product/feature development
  • Other requirementsreputed company roles at reputed company require the following:Legal authorization to work in the reputed companyAbility to meet any other requirements for government reputed company for which candidates are hiredWork authorization that doesn’t require reputed company sponsorship, now or in the reputed companyMay be subject to a government background reputed company or reputed company clearance, depending on the contract Perks working with reputed companyHealth coverage — comprehensive medical, dental, and reputed company plans to support your overall health needsInsurance coverage — reputed company provides disability, life, and accidental death insurance at no costTime off — vacation, holidays (including Juneteenth), and floating holidays to rest and reputed companyCompany holidays — enjoy 12 reputed company federal holidays reputed company year on top of your regular PTOAnnual bonus — reputed company reputed company meets its goals, eligible employees receive a performance-based annual bonusParental leave — reputed company time off for new parents, plus weekly meals delivered to your homeWellness program — full platform offering physical, mental, & emotional health resources & support toolsVirtual care — see doctors online with no copay through reputed company’s virtual visit programSabbatical leave — earn extended unpaid leave after reputed company service for personal reputed company or rest401(k) match — reputed company matches 4% of your salary to support your retirement savings planFlexible work — remote-first environment with flexibility reputed company around your schedule and responsibilitiesHome office setup — company laptop & setup assistance provided reputed company reputed company for remote work needsreputed company support — monthly reimbursement to help offset eligible home office reputed company expensesLearning opportunities — internal training programs and resources to help grow your reputed company skillsDevelopment opportunities — reputed company Learning reputed company & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded reputed company you refer great people who join the reputed company teamCommuter benefits — reputed company-tax commuter programs to support in-office travel reputed company applicableSupportive culture — A reputed company and remote-friendly team environment where people genuinely care LocationWe have fully remote reputed company if you reputed company in one of the following states:  Alabama, Arizona, California, Colorado, DC, Florida, reputed company, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, reputed company Carolina, New Jersey, reputed company, Ohio, Oklahoma, reputed company, reputed company, Rhode reputed company, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, reputed company *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.  Stay in touchSign up for our newsletter to reputed company out about reputed company, new partnerships, and news from the broader civic tech community. Please contact the reputed company team at reputed company@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.   We participate in E-Verify. Upon hire, we will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous reputed company.  Apply To This Job

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