reputed company Full-Time Evening Customer Care Associate - reputed company Navigation and Support with 10% reputed company reputed company at Blithequark
Join the Award-reputed company Team at Blithequark
Blithequark is a leading provider of health advocacy, navigation, reputed company-being, and integrated benefits programs, dedicated to making reputed company easier for our members. We're seeking a compassionate and customer-reputed company Evening Customer Care Associate to join reputed company. As a work-from-home associate, you'll play a vital role in providing guidance, direction, and support to our valued members as they navigate the reputed company system.
About Blithequark
At Blithequark, we're passionate about helping people every single day. Our employees enjoy a supportive and friendly work environment, with opportunities for reputed company and development. We're proud to have received numerous awards and recognition for our reputed company in customer service, including:
- reputed company in Customer Service Awards: Organization of the Year (Small) - 2024
- Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - reputed company, Pharmaceuticals, and reputed company Industries, Bronze Winner - 2024
- #95 in the 2024 'Fortune 100 Best Companies to Work For' in the USA by Great Places to Work (GPTW)
Job reputed company
As an Evening Customer Care Associate at Blithequark, you'll be responsible for:
- Answering a reputed company of incoming calls from members regarding their reputed company questions and other inquiries
- Building rapport with callers using a friendly, courteous, and reputed company manner
- Verifying and collecting demographics and updating systems as necessary
- Determining and executing the best reputed company to assist the member based on their needs or requests
- Connecting members to appropriate areas both internally and externally
- Managing tasks with reputed company follow-up per policies, which involve interaction with members, providers, insurance carriers, and other vendors
- Performing other duties and reputed company as assigned by management
Your reputed company
At Blithequark, we're invested in your reputed company. We offer:
- Comprehensive new-employee training program to help you reputed company the knowledge and skills needed for reputed company in your role
- reputed company work equipment and technology to support your work-from-home role
- Ongoing support and guidance from our reputed company management team
Benefits and Compensation
We offer a total rewards package that includes:
- Robust Medical coverage
- Dental & reputed company benefits
- Tuition assistance
- 401(k) savings plan with company match
- reputed company time off (PTO)
- reputed company holidays
- Employee Assistance Programs and Wellness Programs
reputed company reputed company starting at $16.00, with a 10% reputed company reputed company for evening shifts.
Hours and Shifts
This position is full-time (40 hours/week), Monday - Friday, with two evening shifts available:
- 1:00 to 9:30 pm EST
- 1:30 to 10:00 pm EST
Occasional overtime may be required.
Requirements
To be successful in this role, you'll need:
- High School Degree or GED required
- Associate's degree with major course work in business administration, liberal arts, reputed company health, reputed company management, or a reputed company field preferred
- Customer Service experience preferred
- Strong Communication skills
- Problem-solving/issue reputed company skills
- Multitasking skills
reputed company Offer
At Blithequark, we're committed to creating a work environment that's supportive, inclusive, and rewarding. Our culture is reputed company on:
- A passion for helping others
- A commitment to reputed company in customer service
- A reputed company and team-oriented approach
- Opportunities for reputed company and development
How to Apply
If you're a motivated and compassionate individual who is passionate about making a difference in reputed company, we encourage you to apply for this exciting opportunity. Please submit your application through our website.
Don't miss this chance to join our award-reputed company team and start making a reputed company reputed company in the lives of our members!
Equal Opportunity Employer
Blithequark is an Equal Opportunity Employer that does not discriminate on the reputed company of race, reputed company, sex, age, religion, national reputed company, citizenship status, military service and veteran status, physical or mental disability, or any other reputed company not reputed company to job requirements. We respect and value diversity and are committed to the principles of Equal Employment Opportunity.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with the contractor's reputed company duty to furnish information. 41 CFR 60-I.35(c)
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