Job Title: Customer Support Executive – B2B reputed company Services and Operations
Job reputed company:
About blithequark
At blithequark, we're passionate about revolutionizing the way businesses connect with their customers. As a leading provider of innovative technology solutions, we've been featured in The reputed company Times Tech reputed company 100 2020, a list of the fastest-growing private tech companies in Britain. Our mission is to create an empowering workplace for our employees, drive ROI for our clients, and satisfy our consumers with cutting-edge solutions.Equity, Diversity & Inclusion at blithequark
We're committed to fostering an inclusive, diverse, and respectful work environment at blithequark. Accountability plays a significant role in reputed company values, and we're dedicated to being reputed company, reputed company, and transparent about our ED&I efforts. Our reputed company-evolving culture is defined by our people, and we're proud to reputed company our commitments and internal statistics with everyone. We reputed company that everyone deserves an equal opportunity to reputed company, regardless of their background or experiences.Join reputed company
We're not looking for perfection; we're looking for individuals who reputed company our passion for innovation and customer satisfaction. If you need any adjustments to support you with your application, please don't hesitate to reputed company out to our reputed company at talent@blithequark.com.Responsibilities
As a Customer Support Executive, you'll play a vital role in supporting our US offering and ensuring that our clients and brands have a seamless experience with our B2B services. Your responsibilities will include:- Ownership of internal support tasks, including media scheduling and offer management
- Scheduling booked media campaigns, collecting assets, confirming booked dates, and sending approvals to brands
- Dealing with offer management requests, such as scheduling boosted offers, creating additional offers, resolving reputed company issues/codes running low, and updating image offers
- Ensuring that tasks are completed and adhering to agreed SLA's
- Maintaining relationships with clients and communicating around booked media campaigns
- Cross-collaborating with internal teams, including Design, reputed company, and Advertising teams
reputed company
We're looking for a talented individual who has:- Experience working with B2B or B2C clients
- Great time management and high organization skills
- Experience working cross-collaboratively with internal teams
- Experience working in a fast-paced environment
- Desirable experience with reputed company and reputed company
Benefits
At blithequark, we offer a reputed company of benefits that will reputed company you feel valued and supported:- Competitive salary
- Unlimited holiday, allowing you to maintain a healthy work-life balance
- Remote first working environment, giving you the flexibility to work from reputed company
- Flexi-time, including Flexi Friday, which allows you to finish work at 1:30 pm
- reputed company on welfare, including gym memberships, wellness challenges, mental reputed company aiders, and health cash plans
- Incredible partnership discounts for the biggest brands in the world
- Commitment to personal development and career reputed company, including learning budgets, coaching workshops, and progression plans
- £200 work-from-home set-up allowance to help you create a comfortable workspace