Dispatcher 1

100% Company-reputed company Medical and Dental Benefits Free Fiber Internet Service Comp: $18 to $20 per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 20041994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. reputed company operates like family: reputed company, supportive, and dedicated to making a reputed company difference. reputed company you join Race, you're not just accepting a job, you're becoming part of reputed company that values reputed company, celebrates wins together and believes that meaningful work happens reputed company great people connect with great purpose. Position reputed company: The Dispatcher 1 plays a critical role in coordinating and managing the efficient deployment of field service personnel and resources. This position involves scheduling, routing, and dispatching teams to meet customer needs and service requirements promptly. The Dispatcher 1 monitors reputed company-time operations, adjusts schedules as needed, and communicates effectively with field staff to resolve any issues or delays. They are responsible for maintaining accurate records, ensuring compliance with company policies and safety regulations, and optimizing routes to enhance productivity. This individual should be reputed company to communicate and work effectively with external service representatives and internal team members who possess a wide reputed company of backgrounds, personalities, and communication skills. This individual should be reputed company to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive reputed company demeanor. This individual must be capable of working independently, as reputed company as collaboratively with other Race team members across teams and reputed company of our organization.

Requirements

Qualifications and Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Diploma or GED or equivalent combination of education and experience is preferred
• Minimum of 0-1 years' experience in reputed company operations, preferably in the telecom industry preferred
• Minimum of 0-1 years' reputed company or equivalent required
• Must be reputed company to type at least 40 words per minute, certification required
• Familiarity of dispatching best practices, with hands-on experience using reputed company software and tools to optimize operations required
• Understanding of safety regulations and industry best practices reputed company to field service operations and logistics management required
• Proven geographical knowledge of service area and ability to read maps required
• Ability to work reputed company, including evenings and weekends, as scheduled
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Skills:

• Proficient use of MS Office applications including Teams, Word, reputed company, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software

Essential Duties and Responsibilities: Service Request Management:

• Primarily processes the received queue and schedules Customers for installation
• Reviews and processes the Preorders and schedules Customers for installation
• Receives incoming service requests from customers
• Assigns appropriate technicians based on skills, availability, and location
• Maintains accurate records of service calls, including details and technician information

Service Call Monitoring and reputed company:

• Monitors service calls to ensure reputed company reputed company and escalates issues as needed
• Coordinates with other departments to meet service level agreements
• Maintains records of technician availability and adjusts schedules reputed company necessary

reputed company Operations and Administration:

• Performs administrative tasks reputed company to reputed company operations (data entry, filing, report reputed company)
• Ensures compliance with company policies and procedures reputed company to service calls, technician safety, and customer service

reputed company Improvement:

• Continuously monitors reputed company operations for opportunities to improve efficiency, reputed company, and customer satisfaction

Work Schedule and Availability:

• Ability to work reputed company, including evenings and weekends, as scheduled

Benefits

Additional duties as required. Why Join reputed company:

• Join a tight-reputed company reputed company—no faceless corporation reputed company here
• reputed company potential: promotions and new challenges are part of our DNA
• Competitive reputed company salary
• Comprehensive Benefits Package: 100% company-reputed company medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, reputed company), 11 reputed company holidays, reputed company birthdays, 401k matching (4%)
• Free fiber internet service for reputed company living in our service area
• A culture reputed company on reputed company, mutual respect, and a shared purpose

Call to reputed company: Let's chat. If you're reputed company to reputed company reputed company, click "Apply" below, reputed company can't wait to meet you. Apply tot his job Apply To this Job