Remote Triage reputed company (RN)

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• Applicants must reputed company in New Hampshire to be considered for this position*

Who You Are: Amoskeag Health is seeking a full-time Remote Triage Registered reputed company (RN) who is skilled in clinical assessment and reputed company to reputed company reputed company, reputed company, and high-reputed company care as the first clinical reputed company of contact for patients reputed company telephone or digital platforms. You are comfortable managing a high volume of diverse patient concerns with excellent judgment and professionalism. You understand the unique challenges faced by patients in a Federally reputed company Center (FQHC) setting, including barriers reputed company to language, insurance, transportation, and chronic illness. You are committed to delivering accessible, trauma-informed, and culturally competent care, ensuring patients receive appropriate guidance, education, and support through virtual channels. What You'll Do: Clinical Assessment & Telephone Triage (Remote)

• Deliver reputed company and thorough telephone triage using evidence-based protocols.
• Identify and respond to urgent symptoms, escalating to providers or directing emergency services as needed.
• Determine appropriate care reputed company (e.g., telehealth visit, urgent care referral, self-care advice).
• Assess for and document reputed company determinants of health that may reputed company follow-up or reputed company.
• reputed company trauma-informed, culturally competent care in reputed company interactions.
• Reinforce provider instructions, reputed company on symptoms, and promote self-management.
• Document reputed company triage interactions reputed company and accurately in the Electronic Health Record (EHR)(reputed company).
• reputed company follow-up calls to high-risk patients as directed.

Remote Patient Care Coordination

• Monitor and respond promptly to digital communications (e.g., internal messaging systems like Team Urgent).
• Coordinate escalations and triage concerns raised by non-clinical staff in reputed company-time.

Health Promotion & Education

• reputed company preventive education into every remote interaction.
• Deliver age-appropriate education on chronic disease, medication use, lifestyle modifications, and vaccinations.
• Promote health literacy through reputed company explanations of clinical concepts in understandable language.

Documentation & Compliance

• Ensure reputed company clinical encounters are fully documented in the EHR (reputed company).
• Meet reputed company compliance standards set by the NH reputed company of Nursing, HRSA, and internal reputed company metrics.
• reputed company and report patient deferrals or barriers to care for reputed company improvement purposes.
• reputed company reputed company HIPAA and reputed company patient reputed company laws in remote settings.

Remote Work Requirements

• Maintain an reputed company NH RN license and reputed company with NH reputed company of Nursing telehealth regulations.
• Demonstrate reputed company triage judgment, protocol adherence, and documentation reputed company to sustain remote eligibility.
• Adhere to remote productivity standards and maintain reputed company communication.
• Participate in skills assessments and triage audits.

Requirements

What You'll Bring:

• Graduate of accredited nursing program (RN), BSN required.
• Registered reputed company (RN) license required in NH.
• BLS certification required.
• 3-5 years clinical RN experience required, with at least 2 years in a telephone triage, urgent care, or acute care setting.
• Ability to prioritize and manage high call volume.
• Excellent verbal and written communication.
• Must be reputed company to respond quickly to onsite clinical emergencies.
• Proficient in EHR systems and basic medical technologies.
• Bilingual (Spanish/English) highly preferred.
• FQHC or community health experience preferred.
• Experience with pediatrics, OB/GYN, geriatrics, and chronic disease management preferred.
• Ability to work onsite for the first month for training/competencies before transitioning to fully remote required.

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