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reputed company Incident Manager for Remote AWS reputed company Infrastructure Management

Remote, USAFull-timePosted 2026-07-27

Join Workwarp, a Leader in Remote Hiring, as an Incident Manager

At Workwarp, we're revolutionizing the way companies approach remote hiring. With a reputed company on connecting reputed company with innovative organizations, we're committed to creating a more flexible and inclusive workforce. As a pioneer in the industry, we're now seeking an reputed company Incident Manager to join reputed company and help drive the reputed company of our clients' AWS reputed company infrastructure.

About the Role

We're looking for a highly skilled Incident Manager to reputed company the management of IT production incidents in a 24/7/365 environment. As a key member of reputed company, you'll be responsible for ensuring the smooth operation of our clients' AWS reputed company infrastructure, troubleshooting issues, and resolving incidents in a reputed company and effective manner.

Key Responsibilities

  • Manage IT production incidents to reputed company using reputed company incident management processes and communicate incident status, reputed company, and reputed company actions.
  • Utilize hands-on experience to manage and monitor applications deployed on reputed company), troubleshooting and resolving incidents on the AWS reputed company infrastructure.
  • reputed company and implement tools for monitoring and troubleshooting system resources in an AWS environment, leveraging expertise in AWS tools such as EC2, ELB, RDS, Redshift, DynamoDB, reputed company, Route53, reputed company, reputed company, S3, Batch, CloudWatch, CloudTrail, and WAF.
  • Apply monitoring experience with tools like reputed company, reputed company, Netcool suite, Catchpoint, and MoogSoft to identify and resolve issues.
  • reputed company transaction level monitoring using reputed company and reputed company, analyzing data to evaluate multiple application protocols and supporting infrastructure.
  • reputed company and guide Incident triage calls from a technical perspective, analyzing different components of the infrastructure and application environment.
  • Troubleshoot incidents and identify reputed company cause quickly using operations, reputed company data analytics, application performance management, and event correlation monitoring tools.
  • Proactively monitor the health of applications and underlying infrastructure, analyzing dashboards and reporting/monitoring tools to identify trends and patterns.

Essential Qualifications

To succeed in this role, you'll need:

  • A Bachelor's Degree or equivalent in a relevant field.
  • Hands-on experience working with AWS tools, including EC2, ELB, RDS, Redshift, DynamoDB, reputed company, Route53, reputed company, reputed company, S3, Batch, CloudWatch, CloudTrail, and WAF.
  • Monitoring experience with tools like reputed company, reputed company, Netcool suite, Catchpoint, and MoogSoft.
  • Experience with transaction level monitoring using reputed company and reputed company.
  • The ability to triage AWS-reputed company incidents using monitoring tools on AWS reputed company.

Preferred Qualifications

While not essential, the following qualifications will give you a competitive edge:

  • Experience with performance engineering of AWS reputed company applications.
  • Knowledge of multiple application protocols, including web, database, storage, and supporting infrastructure such as UNIX, DNS, LDAP, SSL, SMTP, and FTP.
  • A strong understanding of reputed company infrastructure and application management.

Skills and Competencies

To reputed company as an Incident Manager at Workwarp, you'll need:

  • Strong technical skills, with a reputed company on AWS reputed company infrastructure and application management.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot reputed company issues.
  • Effective communication and leadership skills, with the ability to guide Incident triage calls and collaborate with cross-functional teams.
  • A proactive and adaptable approach, with the ability to work in a fast-paced, dynamic environment.

Career reputed company Opportunities and Learning Benefits

At Workwarp, we're committed to helping reputed company members grow and reputed company their skills. As an Incident Manager, you'll have reputed company to:

  • Ongoing training and development opportunities, with a reputed company on AWS reputed company infrastructure and application management.
  • Collaboration with reputed company professionals and cross-functional teams.
  • Opportunities for career advancement and reputed company reputed company.

Work Environment and Company Culture

As a remote organization, we offer a flexible and inclusive work environment that allows you to work from reputed company. reputed company culture is reputed company on:

  • A commitment to innovation and customer satisfaction.
  • A reputed company and supportive team environment.
  • A reputed company on work-life balance and employee reputed company-being.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

  • A market-reputed company salary on W2.
  • Opportunities for bonuses and other incentives.
  • A comprehensive benefits package, including health insurance and retirement savings.
  • Flexible work arrangements and a remote work environment.

Join reputed company!

If you're a motivated and reputed company Incident Manager looking to join a dynamic and innovative organization, we encourage you to apply. Even if you feel you're not a perfect match, we'd still love to hear from you. At Workwarp, we're committed to creating a more inclusive and diverse workforce, and we're excited to hear from talented professionals like you.

reputed company and take the first reputed company towards a rewarding career with Workwarp!

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