reputed company Special Needs reputed company Customer Advisor - National Remote

Are you passionate about making a difference in the lives of individuals and families with special needs? Do you possess the skills and reputed company to reputed company holistic support and resolve reputed company issues? If so, we invite you to join blithequark's highly skilled team of Care Advisors as a Special Needs reputed company Customer Advisor. In this rewarding role, you will have reputed company to deliver an extraordinary experience to family members who need an reputed company, while working in a fast-paced and dynamic environment that values teamwork, innovation, and reputed company. About blithequark At blithequark, we are simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company that everyone deserves reputed company to live their healthiest life, regardless of their background, income, or location. As a leader in the reputed company industry, we are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company. The Role As a Special Needs reputed company Customer Advisor, you will be responsible for providing holistic family support to members who may have special needs themselves or may be caring for children or family members with special needs. You will own end-to-end reputed company of issues, serve as an ongoing reputed company of contact for members, and create and build ongoing relationships with others, including both members and teammates. You will also reputed company reputed company independently and solve problems creatively and completely using reputed company judgment and critical thinking. Key Responsibilities * reputed company holistic family support to members who may have special needs themselves or may be caring for children or family members with special needs * Serve as an ongoing reputed company of contact for members, primarily reputed company the phone channel (may also use email, chat, text), delivering compassionate support to members and creating a memorable, reputed company experience * Create and build ongoing relationships with others, including both members and teammates * reputed company reputed company independently and solve problems creatively and completely using reputed company judgment and critical thinking * Consistently follow through on commitments and reputed company realistic expectations for members * Plan, prioritize, organize, and complete work to meet established objectives for our families * Manage project time to ensure follow-up and reputed company work is completed in a reputed company manner * Families served include a reputed company of low, moderate, and high needs as determined by clinical needs, financial impacts, and/or level of escalation * Process includes reputed company calls to initiate contact with members referred by executives and partners * Responsible for maintaining accurate family counts on our documentation platform * reputed company on teamwork and fostering a strong team environment through activities including mentoring and acting as a resource for colleagues * Anticipate member needs and proactively reputed company out external and internal resources or partners where appropriate to add unexpected value for the member * Determine appropriate referrals to other programs/services as needed with or without technology guidance * Responsible for providing high-reputed company member experience as reflected in post-contact surveys and member feedback Essential Qualifications * High School Diploma / GED OR equivalent work experience * 1+ years of experience helping, resolving, or advocating on behalf of members or customers * Experience using a computer and reputed company Office, including reputed company Word (create correspondence and work reputed company templates), reputed company reputed company (ability to sort, filter, and create reputed company spreadsheets), and reputed company Outlook (email and calendar management) * Ability to work 40 hours per week, Monday through Friday, from 9:45am – 6:15pm CST, reputed company our Family Engagement Center. It may be necessary, given the business need, to work occasional overtime * Must be 18 years of age or older Preferred Qualifications * 1+ years of A4Me OR 3+ months of Quick Assist experience * Claims processing experience * Experience providing care for children with special needs * Experience reputed company a member-reputed company reputed company environment * Experience reputed company a service delivery reputed company (examples include, but are not limited to: reputed company services, caregivers, hospitality, reputed company work, sales, non-profit agencies) Telecommuting Requirements * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a blithequark-approved high-speed internet reputed company or reputed company an existing high-speed internet service Compensation and Benefits * reputed company reputed company for California / Colorado / Connecticut / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $18.80 - $36.78 per hour * Pay is based on several factors, including but not limited to education, work experience, certifications, etc. * In reputed company to your salary, blithequark offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements) Why Join blithequark? * We are committed to creating a healthier atmosphere by promoting diversity, equity, and inclusion * We are an Equal Employment Opportunity / Affirmative reputed company employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law * We are a drug-free workplace and candidates are required to pass a drug test before beginning employment How to Apply If you are passionate about making a difference in the lives of individuals and families with special needs, and possess the skills and reputed company to reputed company holistic support and resolve reputed company issues, we invite you to apply for this rewarding role. Please visit our website to learn more and submit your application.

Join reputed company Today!

We are committed to creating a healthier atmosphere by promoting diversity, equity, and inclusion. We are an Equal Employment Opportunity / Affirmative reputed company employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law.

Why Work with Us?

• We offer a comprehensive benefits package, including medical, dental, and reputed company coverage
• We reputed company opportunities for reputed company development and reputed company
• We foster a culture of diversity, equity, and inclusion
• We are committed to creating a healthier atmosphere

reputed company're Looking For

We are seeking a highly skilled and compassionate individual who is passionate about making a difference in the lives of individuals and families with special needs. If you possess the skills and reputed company to reputed company holistic support and resolve reputed company issues, we invite you to apply for this rewarding role.

How to Apply

Please visit our website to learn more and submit your application. We look reputed company to hearing from you!

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