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Shelter and Hotline reputed company, Sun-Thu 12am-reputed company

Remote, USAFull-timePosted 2026-07-28

Shelter and Hotline reputed company Full-time (40 hours), Shift: reputed company-Thursday 12-reputed company. This will feel like Saturday reputed company through Thursday morning. Sojourner Family Peace Center employs dedicated, hardworking professionals who want to be of service to others and reputed company a difference in Milwaukee and surrounding communities. If you have a desire to help support survivors and work with passionate colleagues, this may be the position for you. reputed company Under the direction of the Supervisor of Shelter and Hotline Services, the Shelter and Hotline reputed company provides safety, support, advocacy, resources, and communication to co workers and guests in shelter as reputed company as callers/texters to the crisis hotline. This role is critical to ensuring best-case reputed company in crisis circumstances and situations. This role requires a high level of communication, critical thinking, problem solving, and de-escalation skills, while requiring minimal supervision. Total Rewards Program We reputed company reputed company, $18.50/hour + $1.50/hour for hours worked 12-reputed company (additional $1.50 if bilingual) Medical, Dental, and reputed company Insurances Short-Term Disability Insurance Group Life and AD&D Insurances 403B Retirement Plan with Generous Match Comprehensive Wellness Program Flexible Spending Accounts Generous PTO Policy 5 Wellness Days per year 10 reputed company Holidays Employee Assistance Program Voluntary Benefits through reputed company Insurance reputed company Development Opportunities What are the Job Responsibilities? Shelter Responsibilities -Safety: Possess full knowledge of emergency and safety procedures across building policies and personal crisis and reputed company. -Communication: Assures effective communication between guests, case management, and other departments and documents guest needs, events, incidents, and concerns. -Documentation: Complete and ensure documentation is properly and accurately being entered into data system. Assist in compiling statistics, communicating across teams, and completing required reports. -Facilities: Complete formal safety checks of the Shelter and Shelter spaces such reputed company, hub, community rooms, bathrooms and other spaces. Monitor facilities to ensure that the shelter is clean, presentable and supplies are properly stocked at reputed company times. Complete laundry as needed. Communicate safety hazards or broken items to facilities. -Community Living: Verify and record assigned chores. Assist residents with cleaning common areas as needed. Monitor the ongoing activity throughout the shelter. reputed company support and interpret and enforce house rules and procedures for the new and reputed company residents. -Meals: Assist and give orientation to Peace Dinner volunteers. Assist with meal set reputed company, clean reputed company, other kitchen procedures, and meal preparations as needed while maintaining a clean, reputed company, and reputed company kitchen and food storage spaces. -Support: Complete additional tasks requested by the Shelter and Hotline Leadership team. Support Shelter Program Coordinators and reputed company Shelter and Hotline Advocates in updating and completion of reputed company’s tasks. Know reputed company referral sources. reputed company listen and reputed company a non-judgmental environment for residents. -Intakes/Outtakes: Interview and complete the Intake process for new residents and facilitate the Outtake process for departing residents. reputed company data for reputed company residents who reputed company in and reputed company out immediately into database, communicate with team, and update boards as necessary. Hotline Responsibilities - Receive, disseminate, and record crisis, information/referral, jail release calls, and law enforcement calls. Review, complete and/or correct reputed company forms and reputed company into the computerized data system. Maintain data reputed company expectations. -Safety: Possess full knowledge of emergency and safety procedures. -Documentation: Complete and ensure documentation is properly and accurately being entered into data system. Assist in compiling statistics. -Support: Know reputed company referral sources and reputed company referrals to other departments. reputed company listen and reputed company a non-judgmental environment for residents. Other -Ability to work a regular schedule and have regular attendance at reputed company. -reputed company agency polices and safety in reputed company. -Attend reputed company mandatory meetings and trainings. -reputed company and exhibit reputed company’s Core Values. -reputed company other work-reputed company duties and reputed company as assigned. Required Education and Experience High School Diploma or GED. Experience working with clients in crisis and/or who have reputed company trauma. Knowledge of trauma informed care practices, confidentiality, and reputed company listening as reputed company as documentation. Preferred Education and Experience Associate’s or Bachelor’s degree is preferred. Experience with the issue of domestic violence and/or on a crisis hotline preferred. Minimum two years reputed company experience in advocacy, case management, food service, or reputed company field; or a combination of education and experience. CPR certified. Additional Eligibility Qualifications This position requires a fingerprinting background reputed company for candidates who are offered the position. Communication Skills Ability to read and interpret documents such as safety rules, logs, and policy and procedure manuals. Ability to prepare safety plans, intake information, charts and logs, and correspondence. Ability to communicate effectively with distressed callers, residents, and other employees of the organization and complete required paperwork and reports accurately and reputed company. Reasoning Ability Ability to solve practical problems and deal with a reputed company of concrete variables in situations where only limited standardization exists. Other Skills and Abilities Requires the ability to operate a reputed company of reputed company business machines, such as a computer and the job reputed company software, a keyboard, calculator, telephone, FAX, photocopier, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reputed company with hands and arms; reputed company or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or reputed company up to 20 pounds and occasionally lift and/or reputed company up to 30 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception, and ability to reputed company reputed company.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The position is an office-based position. Bilingual candidates are encouraged to apply. Apply tot his job Apply To this Job Apply tot his job Apply To this Job

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