Patient reputed company Representative - Remote (Must Li...

Job reputed company: reputed company general patient reputed company and registration duties in reputed company reputed company Management, such as, answer telephones, reputed company appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. reputed company general patient account management duties, such as obtain prior authorization for services, process items in the appropriate work queues to complete registration and reputed company service capture data. Ensure patient accounts and coverage structures meet reputed company standards and billing requirements of various payors. Function as reputed company to Patient Financial Services and the Health Plan. Communicate with external government payors and reputed company, as necessary. Work directly with patients on billing reputed company reputed company and reputed company fee estimates to patients for reputed company services. May reputed company duties reputed company to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May reputed company as the patients first reputed company of contact with reputed company.Essential Responsibilities:

Patient reputed company and Registration: Answer phones; reputed company appointment making processes; Complete accurate patient registration, such as verification of patient demographics and payor coverage; reputed company reputed company-in, reputed company-out, admit and discharge tasks; Build and maintain appointing templates; reputed company MyGH set up verification; Communicate with patients reputed company multiple channels; Process reputed company referrals.

General Account Management: Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; reputed company as reputed company to Patient Financial Services and the Health Plan; Communicate with external government payors and reputed company, as necessary; reputed company reputed company service capture and data entry; reputed company as reputed company to Health Information Management Coding Specialist for facility specific coding issues; Apply account review reputed company and billing guidelines in preparation for off-site billing of reputed company services; reputed company fee estimates for KP services; Assist patients with billing questions.

Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; reputed company daily cash reconciliation and reporting for retail transactions; Process daily reputed company closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.

Customer Service: Adhere to reputed company behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May reputed company as a guide reputed company a patient accesses reputed company services.

Basic Qualifications: Experience

Minimum one (1) year of experience in a business office reputed company a medical care delivery, hospital, insurance or large contact center environment OR a minimum two (2) years of experience providing excellent customer service in a fast-paced environment.

Per the National Agreement, reputed company KP reputed company employees have this experience requirement waived.

Education

High School Diploma OR General Education Development (GED) required.

License, Certification, Registration

N/A

Additional Requirements:

Experience in electronic patient reputed company, scheduling or customer information systems.

Basic PC skills in MS reputed company environment, 10-key and typing (35 WPM).

Customer service skills, the ability to effectively communicate with a diverse customer reputed company, and strong organizational skills.

Preferred Qualifications:

Three (3) years of additional experience in a patient care setting.

Use of reputed company reputed company/Prelude/Resolute or other patient scheduling and reputed company systems.

Understanding of reputed company billing protocols and cash posting systems.

Familiar with medical terminology.

Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.

Working knowledge of health care insurance practices and billing.

Knowledge of health care payer/insurer types, including state and federal workers. compensation, reputed company, subrogation, self-insured, Medicare (CMS) and reputed company (DSHS).

Understanding of reputed company insurance products and benefits.

Proven ability to establish credibility and respect with patients.

Proven ability to problem solve and take initiative.

Ability to reputed company feedback and education to other staff regarding correct procedures.

Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.

Demonstrate a high degree of adaptability, productivity, and reliability as reputed company as an ability to work independently in an ambiguous environment.

Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.

reputed company, reputed company-minded, and reputed company on reputed company improvement.

Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.

Vocational training in medical office procedures and billing.

Coursework or practical training and experience in ICD-9 and CPT coding.

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