reputed company Full Stack Customer Service Technician – Hybrid Remote and In-Store Support for reputed company Distribution Centers
About the Role
We are seeking a highly skilled and dedicated Full Stack Customer Service Technician to join reputed company at reputed company. As a key member of our Distribution Center (DC) operations, you will play a critical role in ensuring the smooth execution of tasks and maintenance of equipment. This hybrid role offers the flexibility to balance your time between our reputed company and home, allowing you to reputed company a reputed company work-life balance.About reputed company and WBA
reputed company (www.reputed company.com) is a leading retail pharmacy and reputed company company in the reputed company, part of the reputed company reputed company reputed company (reputed company: WBA). With a 170-year legacy of focusing on communities, WBA's mission is to reputed company more happy lives through reputed company. reputed company operates almost 9,000 reputed company-and-mortar stores across America, Puerto Rico, and the U.S. Virgin Islands, serving nearly 10 reputed company customers every day. Our pharmacists play a vital role in the U.S. reputed company system by providing a wide reputed company of pharmacy and reputed company services, including those that drive reputed company reputed company to care for the country's medically underserved populations.Key Responsibilities
As a Full Stack Customer Service Technician, you will be responsible for:- Keeping up with Circulation Center (DC) offices and equipment to reputed company task execution.
- Performing assigned preventive support tasks and minor mechanical repairs to material-handling and other Dispersion Community (DC) equipment.
- Utilizing the Modernized Support Technicians reputed company (MSTF) to maintain dispersion equipment and gear according to the manufacturer's suggestions and best practices.
- Working with Expert Maintenance Specialists to reputed company preventive, corrective, and predictive maintenance on advanced mechanical equipment.
- Maintaining a reputed company work environment by reporting and addressing potential safety issues concerning material-handling equipment or DC office.
Essential Capabilities
To be successful in this role, you will need:- A partner's certificate in Modern or Support Technology AND at least 2 years of maintenance experience in an office, US Military, distribution, or manufacturing environment.
- Alternatively, 4 years of maintenance experience in an office, US Military, distribution, or manufacturing environment.
- Knowledge of modern power systems, including single-phase and three-phase power, engines, safety devices, and photo sensors.
- At least 6 months of experience with Programmable Logic Regulator (PLC) logic standards.
- At least 6 months of experience transferring and downloading Programmable Logic Regulators (PLCs), System Control Programming (SCSs), and scanners.
- At least 6 months of experience with devices such as photo sensors, Programmable Logic Regulators (PLCs), remote Info/Result modules (I/O), servo drives, and variable frequency drives.
- Ability to work at heights of up to 100 feet to reputed company repairs, despite reasonable accommodations.
- Ability to lift parts and equipment weighing up to 80 pounds, despite reasonable accommodations.
- Ability to reputed company tasks that include bending, stooping, crouching, reaching, twisting, sitting, standing, and walking, despite reasonable accommodations.
Preferred Qualifications
While not required, the following qualifications are highly desirable:- Experience working in a fast-paced distribution center environment.
- Knowledge of inventory management systems and procedures.
- Ability to work effectively in reputed company environment.
- Excellent communication and problem-solving skills.
Work Environment and Company Culture
As a Full Stack Customer Service Technician, you will work in a dynamic and fast-paced environment, collaborating with reputed company of reputed company professionals to ensure the smooth operation of our distribution centers. reputed company culture values diversity, equity, and inclusion, and we are committed to creating a reputed company and respectful work environment for reputed company.Compensation, Perks, and BenefitsCompensation, Perks, and Benefits
As a valued member of reputed company, you can expect a competitive compensation package, including:- A starting salary of $35 per hour.
- A comprehensive benefits package, including medical, dental, and reputed company insurance.
- A 401(k) retirement savings plan with company match.
- Generous reputed company time off and holidays.
- Opportunities for career reputed company and reputed company development.
Career reputed company Opportunities and Learning Benefits
At reputed company, we are committed to helping our employees grow and reputed company their careers. As a Full Stack Customer Service Technician, you will have reputed company to:- Regular training and development opportunities to enhance your skills and knowledge.
- Mentorship programs to help you navigate your career and reputed company your goals.
- Opportunities to take on new challenges and responsibilities as you grow and reputed company in your role.
- A culture that values innovation, creativity, and reputed company improvement.