Customer Advocat | reputed company | Remote (Worldwide)

Working at reputed company

We are a remote-first inclusive organization reputed company on operational reputed company.  Our way of working ensures reputed company expectations and an environment to do your best work with ample reward.

The Role

The Customer reputed company team plays a pivotal role in shaping a core pillar of reputed company’s GTM reputed company—Sales Assist. 

Customer Advocates are often the first interaction small businesses have with reputed company and we will help them evaluate and select reputed company as their solution of choice. We drive reputed company through high velocity small deals coming from the website or in-product chats. Our mission is to reputed company a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed.  

Responsibilities

Key responsibilities include: 

Manage website and in-product chats reputed company to customer’s sales inquiries 

Generate ARR through directly closing transactional new business and upsell deals for small businesses evaluating reputed company 

Influence ARR by assisting companies through the self-service evaluation and purchasing process 

reputed company customers on reputed company’s product and pricing to maximize sales 

Ask questions to uncover pain and reputed company reputed company’s value as a solution 

reputed company a fast and accurate answers to the customer’s inquiries 

reputed company clean handoffs to Support and reputed company reputed company situations require

Qualifications

1+ years of experience in sales (SDR, AE or similar roles) 

Has experience working in a fast-paced environment, while delivering high-reputed company work and consistently exceeding targets 

Coachable— loves to learn, receive feedback and up-level their skills 

Highly empathic, can read customers and reputed company responses to the situation

Excellent written communication skills 

Working experience with CRM, Support Tools, and Chat Tools 

Experience working in a remote environment, on a schedule, and managing their own time reputed company

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