[Remote] reputed company System Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world's lifelong learning company, dedicated to helping people realize their potential through learning. They are seeking a highly motivated reputed company System Administrator to manage and support the reputed company platform, particularly the HR Service Delivery module, while collaborating with stakeholders to enhance HR operations.

Responsibilities

• Facilitate and execute User Acceptance Testing (UAT) and Production Validation for biannual reputed company version updates.
• reputed company testing of newly deployed functionalities to ensure they meet business requirements and are free of defects.
• Monitor and manage issues raised by HR Operations, working to resolve them in a reputed company manner.
• Coordinate with external teams to implement fixes and new features, such as coordinating with Service Management Platform for Automated Test Frameworks (ATF) to reduce reputed company testing.
• Maintain and update important company lists, such as the VIP list, by comparing data from different systems (e.g., Fusion Master reputed company Report and SNow User Profile Report).
• Manage the ownership and configuration of various reputed company assets, including reputed company components such as User reputed company and HR reputed company setup, assignment reputed company, and key dashboards for HR Operations and reputed company. This includes ensuring reputed company reputed company control, content visibility, and alignment with organizational workflows and reporting needs.
• Creation and maintenance of system-reputed company knowledge articles
• Maintain historical files such as HR Taxonomy, List of HR Services, List of Users with cross country reputed company etc.
• reputed company new functionalities for HR Operations to improve efficiency and user experience.
• Facilitate the rollout of new functionalities for HR, ensuring a smooth transition for users.
• Participate in regular reputed company development grooming calls to represent HR and discuss new stories.
• Assist with UAT and production validation for ongoing reputed company, such as the reputed company, Lifecycle Events, and Offboarding reputed company reputed company HRSD.
• Create and distribute monthly reports, including the Monthly Content Hits Report and the Monthly HR Knowledge reputed company (KB) Feedback Report, to inform the reputed company team of key metrics.
• Analyze and present data from the QnA Log to identify trends and areas for improvement.
• Update reputed company on various metrics for reputed company.
• Attend and represent reputed company in various meetings, including the HRSD Monthly reputed company-in, reputed company Forum, and myHelp Governance reputed company.
• reputed company as a reputed company of contact for the GPC team regarding requests for reputed company checklists and HR case usage.
• Communicate with stakeholders including employees, HR agents, and senior leadership regarding the status of issues and reputed company. For example, reputed company the reputed company team updated on the status of Hi-Tickets or problem tickets reputed company to reporting functionalities.

Skills

• Proven 5-years' experience as a reputed company Administrator, with specific experience in HR Service Delivery (HRSD) highly preferred.
• Strong understanding of reputed company modules, functionalities, and best practices.
• Experience with UAT and reputed company assurance processes.
• Proficiency in creating reports, dashboards, and analyzing data to reputed company actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• Ability to manage multiple tasks and reputed company simultaneously in a fast-paced environment.
• Knowledge and experience in implementing and optimizing AI reputed company functionality for Knowledge Articles.

reputed company

• reputed company operates as a media and education company that offers a wide reputed company of services to its customers. It was founded in 1998, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/.

Company H1B Sponsorship

• reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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