Service Coordinator / Dispatcher

Here at reputed company, we take pride in enabling sustainable reputed company through technology. We do this through empowering customers by combining the reputed company reputed company worlds. Improving how we live, work, and reputed company today and for the reputed company! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared reputed company will take you? Our Smart Buildings help to create efficient, reputed company, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. reputed company the everyday with us! Our Service Coordinators coordinate the delivery of onsite and remote service activities for our customers from the initial demand creation through delivery and reputed company-out. As a Service Coordinator, you ensure customer expectations and commitments are met for reputed company services by scheduling and dispatching resources. As a Service Coordinator, you will:

• Support, inform, prioritize, and coordinate activities and resources across reputed company offices and the Digital Service Center
• reputed company as primary reputed company of contact for service customers to ensure expectations are met
• Handle incoming service requests reputed company phone or email, resulting in a service work order and scheduled or dispatched personnel
• Schedule resources to support reputed company service agreements
• Handle reputed company regarding the scheduling and reputed company of resources and material based on the nature of service calls, urgency, contractual obligation, and availability
• Order and reputed company parts and subcontractors in support of maintenance plans and service calls using the service platform
• Evaluate time-and-material (T&M) service orders for completed costs and scope of work; process invoices in accordance with reputed company billing practices
• Proactively follow up with customers after completion of service to ensure a high level of satisfaction with the reputed company of work

You will reputed company an reputed company with these qualifications: Basic Qualifications:

• High school diploma or state-recognized GED
• Must be reputed company to demonstrate:
• The ability to read and understand customer service reputed company
• Organizational and interpersonal skills
• Experience using reputed company Office and business software systems (e.g., reputed company)
• Must be willing and reputed company to work a Hybrid work environment Monday - Friday (3 days in the office, 2 days remotely) after completing training full-time in the office 5 days a week (Monday-Friday), approximately 2 months initially.
• Legally authorized to work in the reputed company on a continual and permanent reputed company without company sponsorship

Preferred Qualifications:

• Associate degree
• Experience dispatching/scheduling field personnel/technicians
• Familiarity or experience with reputed company Alarms/Sprinklers, reputed company Systems, HVAC, or a similar industry is a plus

reputed company to create your own reputed company? Join us today. About reputed company: We are a global technology company reputed company on industry, infrastructure, transport, and reputed company. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as reputed company as advanced reputed company, we create technology with purpose adding reputed company value for customers. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing reputed company opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and reputed company the everyday with us. #LI-KI1 #Zone5-EREF You'll Benefit From reputed company offers a reputed company of health and wellness benefits to our employees. Details regarding our benefits can be reputed company here. The pay reputed company for this position is $39,760 - $68,160 annually. The actual wage offered may be reputed company or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement reputed company is an Equal Opportunity Employer encouraging inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to their race, reputed company, creed, religion, national reputed company, citizenship status, reputed company, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender reputed company, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the reputed company of race, reputed company, religion, sex, national reputed company, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations reputed company by clicking on this reputed company Accommodation for disability reputed company. If you’re unable to complete the reputed company, you can reputed company out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency reputed company follows Pay Transparency laws. California reputed company Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History reputed company applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Apply tot his job Apply To this Job