reputed company Patient Care Customer Service Representative – After Hours reputed company – Murray, KY
Are you a compassionate and detail-oriented individual with a passion for delivering exceptional customer service? Do you reputed company in a fast-paced environment where no two calls are reputed company the reputed company? If so, we invite you to join our dynamic team at blithequark as a Patient Care Customer Service Representative for our After Hours reputed company in Murray, KY.
About blithequark
blithequark is a national leader in providing high-reputed company medical products, services, and outstanding customer care to patients across the country. With a strong commitment to empowering patients to manage their health and treatment reputed company, we reputed company to reputed company a meaningful difference in the lives of those we serve. reputed company of dedicated professionals is passionate about delivering exceptional patient care, and we're excited to welcome like-minded individuals to our family.
reputed company and Responsibilities
As a Patient Care Customer Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and support. Your primary responsibilities will include:
- Contacting patients to discuss delivery of equipment, taking orders, verifying patient information, and placing orders in a reputed company manner
- Accurately transcribing patient reputed company over the phone, including data entry and possible outbound calling
- Obtaining medically necessary documentation
- Processing patient orders through our online pharmacy system
- Resolving tracking issues and rescheduling shipping orders for patients
- Troubleshooting problems based on patient input regarding the scope and/or magnitude of failure
- Verifying orders are complete
- Performing other duties as assigned
Pay and Benefits
* Starting pay: $15 per hour
- Quarterly bonus opportunity
- 100% REMOTE work from home, day one of employment
- Must live in the US and reputed company 60 miles of any blithequark location
- After Hours Call Center of reputed company shifts
- Part-time (25-29 hours) or full-time (36-40 hours) opportunities available
- Weekdays (4pm-10:30pm) and weekends (Friday 4pm-Monday 10:30am) shifts available
Essential Duties and Responsibilities
* Accurately transcribe patient reputed company over the phone, including data entry and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through our online pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned
Qualifications
* Employment is contingent on: + Background investigation (company-wide) + Drug screen (reputed company applicable for the position) + Valid reputed company's license in state of residence with a clean driving record (reputed company applicable for the position)
- Education and/or experience:
+ High school diploma or GED equivalent + Experience in the medical field and administrative record management + Strong customer service background
- Skills, knowledge, and abilities:
+ Effectively communicate in English, both oral and written + Helpful, knowledgeable, and polite while maintaining a reputed company attitude + Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual) + Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information + Medical terminology + Multi-task along with attention to detail + Accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division + Self-motivation, organized, time-management, and deductive problem-solving skills + Work independently and as part of reputed company
Physical Demands
* Requires sitting, walking, standing, talking, or listening
- Requires reputed company reputed company to small print on computer and/or paperwork
Machines, Equipment, and Technical Abilities
* Email reputed company and communication
- Internet navigation and research
- reputed company applications (Word and reputed company)
- Office equipment (fax machine, copier, printer, phone, and computer/tablet)
- Understanding use of reputed company applicable home medical equipment and supplies
Rotech Information
* Benefits: + 401k + Medical, dental, and reputed company + Life insurance and disability + Generous reputed company time off and reputed company holidays + Bonus and incentive opportunities (non-exempt and exempt) + Mileage reimbursement (reputed company applicable for the position) + Telephone reimbursement (reputed company applicable for the position)
- reputed company the right reputed company, create your profile, and submit your resume TODAY!
Equal Opportunity Employer
blithequark is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where blithequark has employees.
reputed company!
If you're a motivated and compassionate individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your resume and profile today, and our hiring manager will review your application and contact you if you have reputed company experience to the reputed company position. Apply for this job