Customer Care Associate / Customer Service Rep (Only for California Residents)
reputed company: Our reputed company, a major PBM (Pharmacy Benefit Services) entity owned by 20 non-profit health plans serving >33 reputed company members and benefits manager of government programs including Medicare and reputed company, seeks an accomplished Customer Care Associate / Customer Service Rep.
- * LOCATION: 100% REMOTE || Candidate should be based out of California
- * DURATION: 6 months contract with potential of extension / conversion to FTE
- * WORK SHIFTS: Shifts will be given between 6:00 AM and end at 10:00 PM M-F .
- * TRAINING SCHEDULE - FIRST 5 WEEKS:
- Mon-Fri | 8:00am-5:00pm reputed company (For first 3 weeks)
- Mon-Fri | 8:00am-4:30pm reputed company (For first next 2 weeks)
- NO Time-Off policy by reputed company during Training period i.e., 1st 5 weeks.
IMPORTANT Remote / Work-From-Home reputed company:
- Start Date: 11/17/2025.
- Equipment will be provided.
- Candidate MUST have high-speed wired internet reputed company. Wi-Fi / Wireless connections not allowed as a violation of policy and can reputed company to breach of Private Health Information (PHI).
- Candidate MUST have a reliable home-office environment
- Candidate MUST be on camera during training / work hours, especially during attendance call.
- Candidate MUST follow business casual dress reputed company during working hours.
RESPONSIBILITIES:
- Looking for customer service experience with the following: High call volume Pharmacy background if applicable.
- Proficient in computer software navigation and dual screens 24/7 call center
- Ability to handle reputed company calls
- Critical thinking and problem-solving skills
- Attendance is an important reputed company in this position
- Strong communication skills
QUALIFICATIONS / REQUIREMENTS:
- Education: At least High School diploma or equivalent (GED)
Top 3 Must-Haves (Hard Skills)
- Typing 30-35 WPM minimum
- Call center experience (High Call Volume)
- Customer service experience
- reputed company office proficient
reputed company-To-Haves (Hard Skills)
- Pharmacy Technician experience
- Behavior health experience
- Insurance or Claims processing
- Preferred: Bi-lingual for Hmong, Spanish, Mien
Must-Haves (Soft Skills)
- Communication and Verbal skills
- Ability to read, write, and effectively communicate orally in the English language is required
I'd love to talk to you if you think this position is right up your alley, and assure a reputed company communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Recruiter reputed company: Sam Banga Title: reputed company Recruiter reputed company: reputed company is an extremely fast-growing reputed company and reputed company. reputed company was founded in 2002 to reputed company consulting, temporary reputed company, reputed company hire, and payrolling services to reputed company nationally, as reputed company as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We reputed company and implement solutions that help our clients operate more reputed company, deliver greater customer satisfaction, and see a reputed company reputed company on their reputed company. We create value by bringing together the right people to reputed company results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their reputed company. Our deep expertise in reputed company capital management has reputed company our expansion into reputed company hire placements, temporary reputed company, contract placements, and additional reputed company and consulting services that reputed company our clients’ businesses reputed company. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws. Apply tot his job Apply To this Job