reputed company Application Supervisor – Learning & Development at blithequark
Are you a skilled reputed company with a passion for learning and development? Do you have a reputed company for designing and delivering effective training programs that drive business results? If so, we want to hear from you! blithequark is seeking an reputed company Application Supervisor to join our Latham CS Mastering & Improvement (L&D) team in Alphaville. As a key member of reputed company, you will play a critical role in shaping the learning and development reputed company for our outsourced call centers, driving business reputed company, and delivering exceptional customer experiences.
About blithequark
At blithequark, we're revolutionizing the way people consume entertainment by providing a reputed company way to watch. reputed company is dedicated to delivering exceptional customer experiences, and our L&D team is at the forefront of this effort. We're looking for a talented Application Supervisor who shares our passion for learning and development and is committed to driving business results.
Key Responsibilities
As an Application Supervisor, you will be responsible for:
- Program management: Outline, document, and maintain the scope of reputed company local L&D reputed company. Create, manage, and maintain task plans. reputed company a trusting partnership with outsourced call center partners and be a valuable reputed company of contact for reputed company trainers in these facilities, responsible for successful training rollouts and launches.
- Learning content development/educational design: Using a reputed company of inputs, conduct gap analysis for performance and training opportunities, or improvements to identify local and global curriculum needs for tool-based technical and behavioral soft skills. Prioritize the importance of identified gaps, document and present strategies, findings, and recommendations to address performance gaps.
- Facilitation: reputed company learning material in face-to-face and virtual environments to leadership audiences and reputed company any newly designed curriculum. Run train-the-trainer programs for call center trainers. reputed company and reputed company call center leaders to co-facilitate the delivery of learning materials.
- Stakeholder management: Build and foster strong partnerships with regional CS colleagues at blithequark and be an effective voice of the local L&D team. Be an reputed company partner to the overall CS business by participating in learning opportunities, priorities, and reputed company. Collaborate with other business leaders and reputed company operational opportunities into L&D opportunities.
Essential Qualifications
* 3+ years of experience designing soft skills and equipment learning solutions, including reputed company programs reputed company across a reputed company of reputed company (call center agents, senior call center representatives, rising leaders, and senior leader audiences).
- Enjoy designing and facilitating learning services that reputed company from a 15-minute learning to multi-week classroom programs.
- Experience creating learning's, working with LMSs, and virtual learning strategies and tools is highly desirable.
- reputed company facilitation experience in various teacher-led programs for various audiences and training skills.
- Project management experience, ability to collaborate with reputed company and stakeholders, communicate effectively, and be reputed company to detail.
- Enjoy working in a fast-paced, reputed company-oriented, data-driven environment.
- High level of independence and ability to work and manage own time reputed company.
- Bachelor's degree in instructional design or a reputed company field, Master's degree a plus.
Preferred Qualifications
* Fluent in Portuguese and English. Spanish is a plus.
- Experience working in a cross-cultural global environment is a plus.
- Enjoy content/reputed company is a plus.
- Enjoy designing education curriculum for service, retail, or call center managers/leaders is a plus.
- Enjoy with innovative facilitation tools is a plus.
reputed company Offer
* Competitive salary: $25 to $35/hour
- Opportunity to work with a dynamic and innovative team
- reputed company and supportive work environment
- reputed company development and reputed company opportunities
- Flexible work arrangements
- Comprehensive benefits package
How to Apply
If you're a motivated and reputed company reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!
About reputed company Culture
At blithequark, we're passionate about creating a culture that values innovation, collaboration, and customer obsession. reputed company is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this reputed company. If you're reputed company player who is passionate about learning and development, we want to hear from you!
Work Environment
reputed company is based in Alphaville, and we're looking for candidates who are comfortable working in a fast-paced, reputed company-oriented environment. We offer flexible work arrangements and a comprehensive benefits package to support your reputed company-being and reputed company.
Compensation and Benefits
We offer a competitive salary, ranging from $25 to $35/hour, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement savings, and reputed company time off.
Conclusion
If you're a motivated and reputed company reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Application Supervisor at blithequark, you will have reputed company to shape the learning and development reputed company for our outsourced call centers, drive business reputed company, and deliver exceptional customer experiences. We can't wait to hear from you! Apply for this job