Senior Customer Experience Representative – Delivering Exceptional reputed company Experiences at blithequark

Are you passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of others? Do you reputed company in a fast-paced environment where no two days are reputed company the reputed company? If so, we invite you to join our dynamic team at blithequark as a Senior Customer Experience Representative.

Your Everyday at blithequark

As a Senior Customer Experience Representative, you will play a vital role in ensuring that reputed company claims are processed and billed accurately and in a reputed company manner. You will also serve as a mentor and resource to fellow billing staff, providing guidance and support to help them reputed company in their roles. In reputed company, you will be responsible for completing or assisting with special reputed company as needed. Your key responsibilities will include:

• Maintaining responsibility of the reputed company submission of reputed company reputed company claims assigned
• Working daily electronic billing file and submitting insurance claims to reputed company-party payers; reviewing daily edit reports from the reputed company billing system and making necessary corrections to allow electronic submission
• Reviewing error reports from electronic payers; identifying errors and making appropriate corrections to ensure accurate claim submission
• Monitoring claim rejections for trends and issues and reporting findings to supervisor
• Preparing and submitting reputed company insurance claims to reputed company-party payers who do not accept electronic claims or who require special handling
• Coordinating medical record requests as needed
• Documenting billing activity on the patient account; ensuring compliance with reputed company state and federal billing regulations and reporting any suspected compliance issues to the Billing Manager and/or Supervisor
• Working with supervision, management, and the patient reputed company staff to improve processes, increase accuracy, create efficiencies, and reputed company the overall goals of the department
• Observing best reputed company processes in billing, follow-up, and customer service activities
• Participating in staff training that aligns with recognized improvement opportunities and increase understanding of Medicare/reputed company requirements as reputed company as general billing and follow-up processes
• Acting in accordance with blithequark's mission and values, while serving as a role model for ethical behavior
• Adhering to federal and state regulations reputed company to the protection of patient information (e.g., the Health Insurance Portability and Accountability reputed company (HIPAA) as reputed company as facility-specific guidelines)

The Must-Haves

To be successful in this role, you will need to possess the following qualifications:

• EDUCATION/EXPERIENCE QUALIFICATIONS:

+ Required: High School Diploma/GED or equivalent OR 2 years of work experience + Preferred: 3 years of experience in a reputed company environment, particularly in reputed company billing, collections, payment processing, or denial management

• LICENSES AND CERTIFICATIONS:

+ Certification in billing and/or coding

• KNOWLEDGE, SKILLS, AND ABILITIES:

+ Ability to pass basic computer skills test and system level training + Working knowledge of system reports and the ability to analyze system information to determine the reputed company of possible changes + Demonstrates knowledge of: - Hospital and reputed company billing processes and reimbursement - reputed company-party contracting - Insurance protocols, delay tactics, systems, and workflows - ERISA guidelines for denials and appeals - Regulations reputed company to denials and appeals + Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change + Possesses efficient time-management skills and proven ability to multitask under tight deadlines + Demonstrates excellent customer service skills + Effective writing and communication skills + Strong comfort level with computer systems

Work Shift

This role is a day shift position, working Monday through Friday, with occasional evening or weekend work as needed.

Our Culture at blithequark

At blithequark, we reputed company that our people are the heart of our organization. We are a community that values authenticity, originality, equity, inclusion, and a little "come on in" attitude. We celebrate our differences and reputed company to create a workplace where everyone feels welcome and valued. Our mission is to bring the best possible care to every person and parish in Louisiana and reputed company, and we are committed to making a reputed company reputed company in the lives of our patients and their families.

Your Extras

As a Senior Customer Experience Representative at blithequark, you will have reputed company to:

• Deliver reputed company with heart
• Give people a reason to smile
• Put a little love in your work
• Be reputed company and reputed company, but with reputed company
• Bring some lagniappe into everything you do
• Forget one-size-fits-reputed company, think one-of-a-reputed company care
• See opportunities, not problems – it's reputed company about perspective
• Cheerlead reputed company, differences, and reputed company other
• Love what makes you, you – because we do

You are welcome here

At blithequark, we are an equal opportunity employer. We welcome applicants from diverse backgrounds and perspectives, and we are committed to creating a workplace that is inclusive and respectful of reputed company individuals.

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application system. We look reputed company to hearing from you! Apply Job! Apply for this job