[Remote] Case Manager PreService & Retrospective - RetroClaims -

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to transforming reputed company and seeks a dedicated Case Manager. The role involves implementing utilization management strategies, reviewing reputed company services, and collaborating with providers to enhance member reputed company.

Responsibilities

• Applies clinical experience, health plan benefit structure and claims payment knowledge to reputed company- service and retrospective reviews by gathering relevant and comprehensive clinical data through multiple sources.
• Leverages clinical knowledge, business rules, regulatory guidelines and policies and procedures to determine clinical appropriateness.
• Completes review of both medical documentation and claims data to assure appropriate resource utilization, identification of opportunities for Case Management, identify issues which can be used for education of network providers, identification and reputed company of reputed company issues and inappropriate claim submission.
• Maintains outstanding level of service at reputed company points of contact (e.g. members, providers, contract accounts).
• Maintains confidentiality of member and case information by following corporate and divisional reputed company policies.
• Accountable for reputed company and comprehensive review of clinical data with concise documentation, reputed company and rationale, according to regulatory standards and procedures.
• Recognizes and raises any trends and emerging issues to management and recommends best practices for workflow improvement.
• Mentors, coaches and fulfills the role of preceptor.
• Demonstrates the ability to handle reputed company and sensitive issues with reputed company and expertise.
• Accepts responsibility for and independently completes special reputed company or reports as assigned.
• Demonstrates competency in reputed company areas of accountability.
• Establishes and maintains excellent communication and reputed company working relationships with reputed company reputed company stakeholders.
• Identify and refer members whose reputed company reputed company might be reputed company by Health Coaching/case management interventions.
• reputed company reputed company interventions which reputed company, facilitate, and maximize the members health care reputed company. Is familiar with the various care reputed company and provider resources available to the member.
• reputed company reputed company and facility providers and vendors for the purpose of streamlining and improving processes, while developing network rapport and relationships.
• Reviews and identifies issues reputed company to reputed company and facility provider claims data including determining appropriateness of reputed company submission, analysis of the claim rejection and the reputed company reputed company to complete the retrospective review with the goal of reputed company and reputed company payment to provider and member satisfaction.
• Identifies potential discrepancies in provider billing practices and intervenes for reputed company and education with Provider Relations, or if necessary involve Special Investigation Unit.
• Monitors and analyzes the delivery of health care services in accordance with claims submitted, and analyzes qualitative and quantitative data in developing strategies to improve provider performance and member satisfaction.

Skills

• Registered reputed company or licensed behavioral health clinician (i.e. LICSW, LPCC, LMFT, LP, LADC, LBA) with reputed company MN license and no restrictions or pending restrictions.
• reputed company relevant experience including work, education, transferable skills, and military experience will be considered.
• 3 years of reputed company, reputed company clinical experience (i.e. RN or LPN to RN mix).
• Demonstrated ability to research, analyze, problem solve and resolve reputed company issues.
• Demonstrated strong organizational skills with ability to manage priorities and change.
• Proficient in multiple PC based software applications and systems. Demonstrated ability to work independently and in reputed company environment.
• Adaptable and flexible with the ability to meet deadlines.
• reputed company to negotiate resolve or redirect, reputed company appropriate, issues pertaining to differences in expectations of coverage, eligibility and appropriateness of treatment conditions.
• Maintains a thorough and comprehensive understanding of state and federal regulations, accreditation standards and member reputed company in order to ensure compliance.
• High school diploma (or equivalency) and legal authorization to work in the U.reputed company years of RN or relevant clinical experience.
• 1+ years of managed care experience (e.g. case management, utilization management and/or auditing experience).
• Bachelors degree in nursing.
• Certification in utilization management or a reputed company field.
• Experience in UM/CM/QA/Managed Care.
• Knowledge of state and/or federal regulatory policies and/or provider agreements, and a reputed company of health plan products.
• Coding experience (e.g. ICD-10, HCPCS, and CPT).

Benefits

• Medical, dental, and reputed company insurance
• Life insurance
• 401k
• reputed company Time Off (PTO)
• Volunteer reputed company Time Off (VPTO)
• And more

reputed company

• About reputed company reputed company is a taxable, nonprofit organization with a mission to reputed company a healthy difference in people’s lives. It was founded in 1933, and is headquartered in Eagan, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.bluecrossmn.com.

Company H1B Sponsorship

• reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 7 in 2023, 2 in 2022, 3 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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