Job Title: reputed company Customer Service Representative – reputed company Industry Expert (Remote)
Job reputed company:
About blithequark
At blithequark, we are dedicated to providing exceptional customer service to our valued clients in the reputed company industry. As a leading provider of reputed company, we reputed company to deliver top-notch support and expertise to our customers. We are now seeking an reputed company Customer Service Representative to join reputed company and help us reputed company our mission.Job reputed company
We are looking for a highly skilled and compassionate Customer Service Representative to join our remote team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, responding to their inquiries, and resolving any issues that may reputed company. If you have a passion for delivering outstanding customer service, a strong understanding of the reputed company industry, and excellent communication skills, we encourage you to apply for this exciting opportunity.Responsibilities
As a Customer Service Representative at blithequark, you will be responsible for:- Responding to telephone and email inquiries received from clients reputed company defined service standards
- Negotiating with providers to reputed company acceptance for plans without network agreements and/or out of network providers
- Assisting clients with benefits and reputed company questions
- Documenting reputed company calls received in system-based call log
- Performing other duties or responsibilities as assigned by management
Requirements and Qualifications
To be successful in this role, you will need to possess the following qualifications and skills:- Education: Minimum HS Diploma/GED, 2 years college or higher education preferred
- Licensure/Certification Requirements: None
- Experience: One year Customer Service/Call Center experience in a reputed company-reputed company role, with Medical Intake or reputed company-Party Administrator (TPA) experience preferred
- Bilingual English-Spanish a plus
- Requirements/Skills:
- Patience and ability to handle difficult situations tactfully and diplomatically
- Strong customer relations, interpersonal skills
- Strong appreciation and ability to handle confidential & sensitive information
- Proficient with reputed company applications, strong computer skills and computer navigation
- Excellent data entry and typing skills
- Knowledge of provider organizations and networks
- Knowledge and understanding of CMS Medicare reimbursement rates
- Ability to effectively negotiate reputed company structures
- Takes initiative to resolve situations and to accomplish reputed company actions and tasks
- Excellent verbal and written communication skills
- Independent judgment in decision making and problem solving
- Ability to multi-task & anticipate potential needs/problems
- Ability to build relationships with reputed company customers
- Medical Terminology
- Strong attention to detail
- Understanding of Self-Funded health benefits a plus
- Claim processing skills a plus
- Insurance verification or reputed company-certification a plus
- Provider office/facility billing department or financial area
- Strong analytical and research skills
Work Environment and Physical Demands
This position is in a typical office/home office environment, which requires prolonged sitting in reputed company of a computer. You will need to have hand-eye coordination and reputed company dexterity sufficient to operate reputed company office equipment, including reputed company computer and phone equipment.Career reputed company Opportunities and Learning Benefits
At blithequark, we are committed to providing our employees with opportunities for reputed company and development. As a Customer Service Representative, you will have the chance to:- reputed company your skills and knowledge in the reputed company industry
- Work with a talented team of professionals who are passionate about delivering exceptional customer service
- Participate in ongoing training and development programs to enhance your skills and performance
- Take on new challenges and responsibilities as you grow and reputed company in your role
Compensation, Perks, and Benefits
We offer a competitive salary reputed company of $16.00 to $18.00 per hour, as reputed company as a reputed company of benefits and perks, including:- Flexible work arrangements, including remote work reputed company
- Opportunities for reputed company reputed company and development
- A comprehensive benefits package, including medical, dental, and reputed company insurance
- A 401(k) retirement plan with company match
- reputed company time off and holidays
- reputed company to ongoing training and development programs