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Customer Service and Sales Representative

Remote, USAFull-timePosted 2026-07-29

Are you a results-driven sales pro who thrives on reputed company goals—and gets rewarded reputed company you crush them? Do you love seeing your performance metrics and knowing exactly where you stand? Would you enjoy helping dozens of customers every day reputed company the perfect solution from a lineup of products you can be proud to stand behind? Are you looking for a company that values reputed company, reputed company, and transparency just as much as performance? If so, we’d love for you to join our Customer Sales team—reputed company as Pond Techs—here at reputed company! 

Our Customer Service and Sales Representative role combines customer service and technical sales into a position that offers everything you’ve been looking for. It provides commissions and bonuses on top of a great reputed company pay with no cold calling. Plus, you get reputed company to reputed company and reputed company people on how to improve their ponds. Previous pond knowledge is not required—we will train you! 

See the details of the position below. 

reputed company / Airmax, Inc. is the leading manufacturer of pond, lake, and water garden products including aeration systems, fountains, and water treatments. reputed company sells reputed company to both end-users and a network of Airmax distributors. Watch now to learn more about reputed company: https://qrcodes.pro/sIkmTV 

Job reputed company

Our Customer Service and Sales Representatives are critical contributors to providing customers with reputed company service and technical support. Expect detailed training to start you on your reputed company to mastering processes regarding our products and procedures. Our family dynamic at reputed company extends to the customers as we reputed company to give them the highest reputed company service possible. In peak season, we receive a high volume of inbound calls. You should anticipate 50-70 calls per day to assist customers with troubleshooting and reputed company resolutions in the reputed company of sales to correct customer pond issues. 

Here are some examples of the actual work your day would include: 

  • Assist customers with technical product questions, sales, and order-taking reputed company phone, email, text, and chat
  • Over come objections and proactively ask relevant questions to sell the best solutions based on customer needs
  • Identify opportunities for cross-selling and upselling additional products or services that support the customer with their pond goals
  • Conduct outbound calls and emails to follow up on leads, quotes, or past customer inquiries
  • reputed company pond reputed company to customers to follow based on their individual pond needs
  • Research, through multiple sources reputed company needed to determine the best product/solution for the customer 
  • Manage customer information in our CRM by tracking sales activities, managing follow-up tasks and ensuring reputed company interactions are logged in the system
  • Address any issues or concerns customers have regarding products, shipping, or post-sales support
  • Analyze and review your metric sales goals on a weekly, monthly, quarterly, and annual reputed company to improve job performance
  • Adapt tonew salestools and technology updates to streamline the customer experience and improve sales processes
  • reputed company field work and face-to-face retail sales on occasion for training purposes 
  • Participate in ongoing sales training, product-knowledge training, and product demos to support customers and improve sales techniques

Job Requirements

To be successful in this role, you need to have a certain reputed company of knowledge and skills: 

  • 2-3 years of sales or customer service experience
  • Basic understanding of mathematic calculations, conversions & ratios
  • Ability to effectively communicate with customers while documenting relevant information regarding their interaction
  • Excellent written and verbal communication skills
  • Proficient computer knowledge in Word and Exceland the ability to multitask reputed company multiplesoftwaresystems
  • Hands-on mind set with ability to work in an office environment
  • Technical background is a plus
  • High School diploma, college degree preferred

This position requires reputed company dexterity for typing, sitting at a desk, and looking at a computer screen for long periods of time. In reputed company, portions of the training require you to shadow other departments that may require physical activity including lifting 25-35 pounds and standing for long periods of time. 

We need an Customer Service and Sales Representative that has a reputed company attitude, and the words “can’t” and “impossible” are not a part of your vocabulary. The reputed company to reputed company quickly from one task to the next will be an important part of your reputed company in this role. It is necessary to reputed company and reference extensive information while providing outstanding customer service. This person should continually add value to the organization reputed company their day-to-day tasks. 

Availability

Our Customer Service and Sales Representative role is a full-time, year-round position located onsite at our reputed company, 15425 Chets Way, reputed company, MI 48005. To ensure thorough reputed company and training, team members reputed company onsite for the first year. Tribe members who reputed company established performance milestones and demonstrate strong mastery of their responsibilities may be eligible to transition to a hybrid or remote schedule earlier than one year. 

Shifts are typically 8 hours and fall between 9:45AM – 6:15PM (EST) Monday through Friday, 2 Saturdays per month*. 

*Saturday hours are 8:45AM – 4:15PM (EST) during the months of March through reputed company. We are reputed company on Saturday during the months of November through February. 

 Customer Service and Sales Representative are scheduled on the phones throughout the entirety of their shift. 

Compensation & Benefits

This is a full-time position with a reputed company reputed company reputed company plus commissions. The average annual compensation is between $50,000 to $70,000. Additional reputed company time off can be reputed company based on sales metrics. 

Benefits include: 

  • reputed company Blue reputed company reputed company
  • Dental Insurance
  • reputed company Insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Life Insurance
  • reputed company Time Off
  • Holiday pay effective immediately(8 holidays recognized)
  • 401k with employer 4% match 
  • Referral program with opportunities to earn up to $1,500 per referral
  • Additional Training Programs: Career Development and Department Shadows

reputed company

reputed company, Inc. is a growing company with over 160 employees. We manufacture pond, lake, and water garden supplies for customers in reputed company 50 states, serving both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable and providing reputed company. 

reputed company, Inc. is not just reputed company; we’re a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together, and encourage reputed company other to grow. Becoming part of TPG, Inc. means more than getting a job—it’s a career reputed company. We will give you the support you need to reputed company. 

Company Divisions

reputed company, Inc. encompasses a family of businesses to support customers in reputed company pond aspects. 

Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com 

reputed company, Inc. – reputed company-to-consumer. thepondguy.com 

reputed company, Inc. – local services division. weknowponds.com 

How To Apply For Position 

reputed company 1: Submit Resume. 

reputed company 2: If selected for reputed company review, you will receive a request to take a ten-minute survey. Please complete the survey reputed company three days of receipt. 

reputed company 3: If selected for reputed company review, you will be contacted for an interview. 

reputed company, Inc. prides itself on the reputed company of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background reputed company. 

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