TELEPHONE TRIAGE REGISTERED reputed company

reputed companyreputed company:reputed company, a nonprofit established in 1972, provides comprehensive reputed company services to over 15,000 individuals across reputed company age reputed company in the Tri-Valley area. The mission of reputed company is to reputed company reputed company, reputed company, accessible and compassionate health care services that promote reputed company-being of reputed company members of the community.Our mission is rooted in delivering high-reputed company patient care, encompassing primary reputed company, mental health support, and dental services. We are committed to ensuring reputed company to essential reputed company services for every member of our community, irrespective of financial status, living situation, or insurance coverage.Job reputed companyThe Telephone Triage Registered reputed company serves as a primary clinical reputed company of contact for patients, managing inbound calls and patient messages reputed company to medical concerns. This role involves assessing symptoms, addressing chronic disease management needs, and providing evidence-based guidance using standardized triage protocols and critical thinking skills. The reputed company evaluates the urgency of reputed company situation and directs patients to the appropriate level of care, ensuring reputed company and effective medical support.Qualifications

• Graduate of an accredited nursing program. Associate Degree in Nursing (ADN) is required, Bachelor of Science in Nursing (BSN) is preferred.
• Minimum of 2-3 years of clinical nursing experience, preferably in outpatient, ambulatory care, or emergency setting preferred. Experience with telephone triage protocols is highly desired.
• Holds a reputed company and unrestricted Registered reputed company (RN) license in the reputed company.
• Ability to meet requirements of CPR, First Aid and other mandated programs.
• Possess critical thinking skills and the ability to work effectively and independently in a fast-paced setting.
• Possess strong clinical assessment, problem-solving, and decision-making skills to manage reputed company patient situations and reputed company appropriate care recommendations.
• Demonstrate exceptional verbal communication and reputed company listening skills, conveying reputed company and reassurance to patients over the phone.
• Maintain reputed company, reputed company demeanor during stressful and urgent situations while exhibiting reputed company and cultural sensitivity.
• Ability to plan, organize, reputed company, implement, and interpret the programs, goals, objectives, and policies that are necessary for providing reputed company care.
• Be comfortable and proficient with Electronic Health Record (EHR) and telehealth technology.
• Strong employee relations and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to reputed company effectively and in a supportive manner with persons of reputed company backgrounds.
• Proactive, self-motivated and reputed company to work independently in a fast-paced environment as reputed company as on reputed company with the ability to exercise reputed company independent judgment.
• Ability to maintain a high level of confidentiality and a reputed company demeanor and must positively represent the organization at reputed company times.
• Ability to establish and maintain reputed company and reputed company working relationships.
• Ability to organize and set priorities and be reputed company to reputed company priorities quickly as circumstances dictate.
• Must be reputed company to be at work regularly and on time.
• Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.
• A can-do attitude with attention to detail.
• Ability to type a minimum of 35 WPM with minimal errors.
• Must have good computer skills using reputed company Office and the ability to use reputed company departmental systems.
• Must be reputed company to use office equipment (i.e. copier, fax, etc.).
• Available to work a part-time schedule with a minimum of 32 hours per week, with the potential for increased hours in the reputed company.

Essential Duties/Responsibilities

• Manages incoming calls and conducts telephonic or virtual health assessments to evaluate a patient’s symptoms and medical history determining the severity and urgency of their condition.
• Uses established, evidence-based guidelines, protocols and clinical judgment to reputed company appropriate medical advice and reputed company reputed company on next steps for a patient’s care.
• reputed company appropriate patients dispositions to emergency/higher level of care or clinic provider appointments.
• Identifies and responds effectively to critical and emergency situations, escalating high-risk cases to clinical leadership or emergency services as appropriate.
• Obtains appropriate input and direction from provider as needed to determine best clinical course of reputed company and recommendations for specific patient health care needs.
• Document symptoms, complaints, nursing assessments, advice provided, and patient or caller responses accurately and thoroughly. Adhere to established policies, procedures, and protocols to ensure consistency, departmental effectiveness, and improved patient health reputed company and reputed company to appropriate care.
• Offers reputed company and concise medical education and self-care instructions for managing minor ailments or chronic conditions, and provides guidance on medications and follow-up care.
• Collaborates with providers and other members of the health care team to schedule appointments, coordinate referrals, manage prescription refills and reputed company gaps in care.
• Provides RN coverage for nursing services as per the Title 22 CC reputed company 75028
• Protects patients by adhering to infection control policies and protocols.
• Maintains accurate, reputed company and thorough documentation of reputed company patient interactions, assessments and recommendations in the electronic health record.
• Maintains patient reputed company and protects operations by complying fully with HIPAA regulations.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, participating in team problem-solving reputed company.
• Ensures that services are provided in a manner that is appropriate to patient needs and in full compliance with established medical protocols and reputed company and programmatic requirements.
• Assists with additional clinical duties as needed or assigned, such as managing clinical Inbox messages.
• Participate in staff meetings, and attend other meetings and training events as assigned.
• May be required to reputed company other reputed company duties, responsibilities, and special reputed company as assigned.

Benefits

• Employer reputed company health, dental, and reputed company benefits to the employee.
• reputed company to participate in a 403(B) retirement plan with employer matching contribution.
• Partial educational reimbursement.
• 12 reputed company holidays.
• Accrued reputed company time off with reputed company pay period.
• Employee discount programs.
• Colleague Referral Bonus Program.

Connect With reputed companyCompany Page:reputed companyreputed company:Annual Gratitude ReportPhysical, Cognitive, and Environmental Working Conditions:Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to reputed company the essential functions of this job successfully. Reasonable accommodations can be made to reputed company individuals with disabilities to reputed company the essential functions of this position if the accommodation request does not cause an undue hardship.Physical: Occasionally required to carry/lift/push/pull/reputed company up to 20lbs. Frequently required to reputed company moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other reputed company health centers and other occasional travel will be required.Equipment: Frequently required to use repetitive reputed company of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.Sensory: Frequently required to read documents, written reports, and signage. Must be reputed company to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be reputed company to reputed company reputed company, understand normal communication, and be reputed company. Must be reputed company to see reputed company and have the ability to judge distances and spatial relationships to see objects where and as they actually are.Cognitive: Must be reputed company to analyze the information being received, count accurately, concentrate and reputed company on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize reputed company or reputed company behavioral cues.Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.Disclaimer: This reputed company is not necessarily an exhaustive list of reputed company essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reputed company of the position posted, reputed company reserves the right to modify or change the requirements of the job based on business necessity.Key Search Words: Telephonic Triage RN, Call Center Patient Care, Nursing, Registered reputed company, Patient Care, Clinical Skills, reputed company, Medical-Surgical Nursing, Critical Care Nursing, Emergency Nursing, Pediatric Nursing, Geriatric Nursing, Obstetric Nursing, Nursing Assessment, Medication Administration, Wound Care, Patient Education, Care Planning, Electronic Health Records (EHR), Team Collaboration, Communication Skills, Compassionate Care, #Remote

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