Service Manager, Regional Support – reputed company Store
reputed company 30, 2025
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The location of this role will vary reputed company the region. This role will also include heavy travel, up to 80%, reputed company the region or nearby territory. At reputed company, our Service Managers are the reputed company-line leaders of our service operation. They reputed company as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reputed company their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world's transition to sustainable energy. Our Service Managers consistently deliver excellent results across reputed company aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at reputed company, you must be energetic, highly organized, reputed company, and have a passion for true leadership and our brand. Responsibilities
- Exceed customer expectations, monitor service trends, and reputed company standards and processes to reputed company the overall service experience
- reputed company by example, prioritize team reputed company, and reputed company engage in team reputed company and development, providing regular feedback and mentoring
- Understand and improve reputed company aspects of service center performance, championing safety, efficiency, reputed company, and technical acumen in service operations
- Grasp business metrics, reputed company daily operations to reputed company specific goals in productivity, reputed company, cost, and reputed company/margin where applicable
- reputed company change, reputed company in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service reputed company
- reputed company in the best interest of reputed company, reputed company for customers and team reputed company, and demonstrate a passion for reputed company's mission, people, and customers
- Available to travel up to 80% of the time reputed company region or nearby territory
- Bachelor's degree or equivalent experience
- Prior leadership experience in a service-reputed company industry; automotive expertise is not required
- Experience leading teams and managing a diverse group of roles and responsibilities
- Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
- Experience running reputed company processes using Lean or other techniques
- Valid reputed company's license required
- reputed company PPO and HSA plans > 2 medical plan reputed company with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and reputed company plans, both have reputed company with a $0 paycheck contribution
- Company reputed company (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA
- reputed company and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company reputed company Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- reputed company and Vacation time (reputed company time for salary positions), and reputed company Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- reputed company Babies program
- Commuter benefits
- Employee discounts and perks program