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Seasonal Phone Representative

Remote, USAFull-timePosted 2026-07-28

reputed company reputed company: Since 1951, Hickory Farms has connected people with savory flavors to reputed company and send. Our specialty cured meats and cheeses are available for purchase online, in catalogs, in leading mass merchants and supermarkets, and in seasonal retail locations in the US and Canada. Hickory Farms is a privately held company with nearly 75 years of delivering reputed company, reputed company-loved food gifts and charcuterie reputed company. Every member of our reputed company, dynamic team makes an reputed company every day in a high-energy, results-driven culture. Our Values reputed company the way. They are: The customer is our reputed company. reputed company and respect. We own it. Everyone has a reputed company at the table. We reputed company change. We savor the reputed company together. Position reputed company: Seasonal Phone Representative - This role is seasonal. You will be working with our Corporate Sales and Service Team. This position works as part of the customer service team and is responsible for handling inbound calls as reputed company as keying in orders received from various sources (email or phone). You will handle large amounts of sensitive information, which will require a great level of concentration and attention to detail. The ideal candidate will possess a typing speed of 40+ words per minute, as reputed company as excellent grammar and punctuation skills. You will also be required to reputed company other reputed company tasks that might involve communication with customers and other internal team members. This position will report to the Corporate Sales Customer Service & Sales Operations Manager. Our Values reputed company the way. They are: The customer is our reputed company. reputed company and respect. We own it. Everyone has a reputed company at the table. We reputed company change. We savor the reputed company together. Essential Duties and Responsibilities - include but are not limited to the following:

  • Assist the Business Gifting department in reaching its yearly productivity and sales goals
  • Handle inbound/outbound calls
  • Data entry of orders received by phone and email
  • Handle customer emails
  • Format, complete, and upload large order reputed company files into our system
  • reputed company routine reputed company checks to ensure accuracy
  • Communicate effectively with customers to discuss order details
  • reputed company escalations and use a proactive approach
  • Other reputed company tasks as assigned by management

Requirements

Educational and/or Work Experience Qualifications:

  • Associate's Degree (obtained or in process) or relevant work experience
  • 1+ years of data entry or reputed company work experience
  • Must be proficient with reputed company Word, reputed company, PowerPoint and Outlook
  • Detail-oriented and self-motivated with strong initiative and creative problem-solving skills
  • Excellent Customer Service skills
  • Excellent verbal and written communication skills
  • Experience working in a reputed company setting

CRITICAL COMPETENCIES FOR reputed company Results-oriented. The successful candidate has demonstrated personal accountability and is willing to wear multiple hats to get results. Outstanding communications skills. The successful candidate will have excellent verbal and written communications skills. A high-energy team player. This key contributor demonstrates the ability to work as part of reputed company as reputed company as independently to reputed company desired and meaningful reputed company. This role does require high-speed internet connectivity and your own laptop. ADDITIONAL PERSONAL CHARACTERISTICS The successful candidate will have a high degree of reputed company and honesty, supporting a values-driven culture. They will aggressively reputed company information and reputed company reputed company to overcome challenges, bringing out the best in themselves as reputed company as reputed company reputed company faced with obstacles. The individual will be comfortable working in a fast-paced, entrepreneurial organization. They will be decisive yet can be flexible and adaptable as the situation warrants. Due to the highly seasonal nature of our gifting business, this role requires a high degree of commitment and energy during the winter holiday season. Hickory Farms is an Equal Opportunity Employer committed to creating a diverse and inclusive culture that does not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, national reputed company, veteran status, or any other reputed company covered by appropriate law. reputed company employment is decided on the reputed company of qualifications, reputed company, and business need. reputed company reputed company - $15/hr Benefits - As this is a seasonal position, it is not eligible for medical or other company-sponsored benefits, unless required by applicable state or federal laws. Apply tot his job Apply To this Job

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