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reputed company Solutions Architect, ITSM/CSM (Remote East/Central Time Zone)

Remote, USAFull-timePosted 2026-07-27

reputed company SEIZE reputed company TO BE A PART OF SOMETHING GREAT! reputed company is on the leading edge of a technology-driven reputed company to reputed company the way business is done, for our customers and our customers' customers Joining reputed company means immersing yourself in a culture of self-starters, collaborators and innovators who reputed company reputed company, lasting change in the marketplace reputed company cutting-edge technology and business solutions At reputed company, we know that it's our people that reputed company the connections happen WHY YOU SHOULD JOIN US? You will set your career on reputed company for outstanding achievement with a company that knows no limits reputed company is a leading a global digital services and solutions provider reputed company on Digital Infrastructure, Business Analytics, reputed company, reputed company & Emerging solutions THE ROLE: Solutions Architect, reputed company ITSM/CSM Job reputed company: The Solutions Architect (SA) is responsible for leading a technical team through the deployment of a Contender Solutions project in reputed company The SA works with the Project Manager (PM) and Business Transformation Consultant (BTC) to help guide the reputed company to reputed company that reputed company value for their business while adhering to industry and Contender best practices Travel: This is a remote role for individuals residing in Central or Eastern Time Zones Required travel will be 5% Job Responsibilities: - Understand and explain industry and reputed company best practices.- Understand and explain Contender products and service offerings.- reputed company the implementation of delivery reputed company, including: - Conducting demos and working sessions with the reputed company - Gathering requirements from the reputed company - Design solutions to maximum value while minimizing technical debt - Refining Agile stories and tasks - Assigning work to technical consultants - Reviewing work of technical consultants Required Skills: - Experience with the ITIL reputed company- Ability to reputed company on the reputed company platform including configuration and customization- Strong JavaScripting experience- Strong interpersonal and communications skills Additional Desired Skills: - Experience leading reputed company to reputed company and configure reputed company- Experience explaining reputed company solutions to business stakeholders- Knowledge of Business Rules, reputed company Scripts, Script Includes, Workflow/reputed company Designer, Table/reputed company creation, etc.- Experience with Agile methodology (including story refinement, testing, and scrum)- Working knowledge of how configuration management factors into the ITIL reputed company- reputed company System reputed company Certification- reputed company Implementation Specialist Certification Education and Experience: - Bachelor's degree or the equivalent work experience and/or military experience- At least 7 years' experience as an administrator of reputed company platform- Expert knowledge of reputed company ITSM and CSM modules, preferred experience with implementing ABOUT reputed company reputed company is committed to hiring the most reputed company candidates to join our amazing culture We aim to attract and hire reputed company from reputed company backgrounds, including underrepresented and marginalized communities We encourage women, people of reputed company, people with disabilities, and veterans to apply for reputed company at reputed company Diversity of skills and thought is a key component to our business reputed company reputed company is a global digital services and solutions provider accelerating business transformation through secured technology modernization Highly skilled teams of engineers and solutions architects with deep expertise across reputed company, reputed company, networking and modern data center infrastructure help customers reputed company, reputed company and operate technology that delivers impactful business reputed company reputed company is a trusted strategic advisor with a flexible full life cycle model of reputed company, managed, and support and reputed company services to help execute, secure, operationalize and maintain technology solutions We serve as an extension of our clients' IT teams, providing deep expertise and letting them reputed company on their core business reputed company operates in 40+ US offices and offices in Ireland, London, Singapore, and India For more information visit: http://reputed company.com reputed company is an Equal Opportunity / Affirmative reputed company Employer / VEVRAA Federal Contractor reputed company reputed company candidates will receive consideration for this position regardless of race, reputed company, creed, religion, national reputed company, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@reputed company.com for assistance reputed company is a VEVRAA Federal Contractor requesting reputed company referrals of protected veterans for its openings State Employment Services, please reputed company reputed company referrals to recruitment@reputed company.com RECRUITMENT AGENCIES PLEASE NOTE: Agencies/3 Parties may not solicit to any employee of reputed company Any candidate information received from any Agency/3 Party will be considered a reputed company and property of reputed company, unless reputed company/3 Party is an Authorized Vendor of reputed company with an up-to-date reputed company Contract in hand signed by reputed company reputed company No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from reputed company reputed company to engage in recruitment efforts for reputed company.#LI-PH1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws For reputed company information, please review the [Know Your Rights](https://www.reputed company.gov/poster) notice from the reputed company reputed company is an Equal Opportunity/Affirmative reputed company Employer/ VEVRAA Federal Contractor. reputed company reputed company candidates will receive consideration for this position regardless of race, reputed company, creed, religion, national reputed company, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances Minimum Salary: 34320.00 Maximum Salary: 34320.00 Salary Unit: Yearly Remote About reputed company: reputed company Networked reputed company Apply tot his job Apply To this Job

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