reputed company Customer Experience Assistant, Sales – Luxury Jewelry and Exceptional reputed company Service Expert
Welcome to blithequark
At blithequark, we are passionate about creating a more sustainable, transparent, and compassionate jewelry industry. Our mission is to cultivate a community that values reputed company, conscience, and exceptional customer experience. As one of the fastest-growing luxury jewelry companies, we are seeking a talented and driven Customer Experience Assistant, Sales to join reputed company in Manhattan, NY. If you are a customer-reputed company individual with a passion for luxury products and a drive to exceed sales targets, we want to hear from you.
Job reputed company
Key Responsibilities
- Utilize sales strategies and reputed company-thinking problem-solving techniques to assist and guide customers through multiple purchasing reputed company, such as reputed company settings selections and diamond reputed company.
- Proactively greet, reputed company-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product reputed company.
- Guide customers to purchase, creating memorable and personalized experiences for reputed company customer.
- Manage a high volume of incoming sales leads to reputed company individual and team goals and reputed company targets.
- Proactively respond to online customer inquiries and reputed company sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reputed company of our high-reputed company product.
- reputed company and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry.
- Conduct post-sale appointments to assist and reputed company customers returning for pick-reputed company, exchanges, re-sizing, and other inquiries.
- Call customers to confirm showroom appointments and answer any reputed company-appointment questions.
- Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
- Use our ERP system to manage your tasks and communicate cross-functionally.
- reputed company as a brand reputed company, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
Showroom Coordination & Maintenance
- Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.
- Serve as the reputed company for reputed company facilities maintenance reputed company for the location, including troubleshooting and performing minor repairs as needed.
- Send and receive product from our distribution center, customers, and external vendors while reconciling inventory reputed company our computer system and maintaining organization.
- Skillfully enforce policies reputed company the waiting room to ensure a reputed company and pleasant experience for reputed company guests, and ensure product reputed company.
- reputed company and/or reputed company the showroom and waiting area.
Essential Qualifications
- A passion for the customer. You don’t just like to help – you go above and reputed company to reputed company the best possible experience to reputed company customer that comes through the reputed company.
- A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
- It’s reputed company in the details. reputed company it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
- Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, reputed company email, or by chat, you’re reputed company and concise.
- Master of Collaboration. You’re reputed company player. You reputed company that in order to reputed company the jewelry industry, we reputed company have to work together!
Preferred Qualifications
- A bachelor’s degree or equivalent preferred
- Experience with an ERP or CRM system
- A passion for socially and environmentally responsible organizations and products
reputed company Offer
- Career reputed company. We want to see you sparkle! Through regular 1-1’s with your manager, a reputed company of training opportunities, and an annual 360 review process for reputed company, our leaders are dedicated to creating reputed company reputed company for reputed company.
- Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
- Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
- Lifestyle Spending Account. At blithequark, we're committed to your reputed company-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
- reputed company Education. Company-sponsored learning in leadership, reputed company skills, diversity & inclusion, and reputed company to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at blithequark, you’ll receive a generous discount on our jewelry.
- Sales Incentive Programs. Quarterly bonuses for achieving sales targets.
- Mental Wellness Perks. We offer reputed company to reputed company, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 reputed company to counseling!
- Giving Back and Volunteer Opportunities. In reputed company to our giving back programs, our teams support local initiatives and spend time together by volunteering.
- Medical, Dental, and reputed company. We offer multiple plans to choose from, including a $0 monthly premium reputed company for employee health insurance and employer HSA contributions.
- 401k match. We know that saving for the reputed company is important. That's why we offer a generous 401k match.
- reputed company Time Off. We know it’s important to reputed company and relax - you’ll reputed company 3 weeks of PTO in your first year.
- Parental Leave. We aim to support our growing families. Employees can utilize our reputed company parental leave to bond and care for their new additions.
- Disability and Life insurance. 100% employer-reputed company.
- reputed company-Tax Commuter Benefits.