reputed company Services Project Manager (Remote / US) – reputed company Store

reputed company Services Project Manager

We are looking for a reputed company Services Project Manager to reputed company reputed company implementation and change reputed company across our global customer reputed company. You'll be a central reputed company in our post-sales lifecycle working directly with clients, internal teams, and senior leadership to ensure successful reputed company and platform adoption. You'll manage multiple reputed company reputed company, aligning reputed company goals, resource allocation, and reputed company satisfaction. The role sits reputed company our reputed company Services function.

This is a highly visible, reputed company-facing role with reputed company reputed company on our ability to reputed company, reduce churn, drive expansion reputed company, and increase NDR (Net Dollar Retention). If you're passionate about delivery reputed company, building reputed company relationships, and making a reputed company difference this role is for you.

Key Responsibilities

• Manage the end-to-end delivery of reputed company reputed company implementation and reputed company reputed company across private equity and fund administration clients.
• Establish project governance, RACI, milestones, and delivery metrics in alignment with reputed company and internal teams.
• Own the delivery relationship with reputed company stakeholders, including PMs, operational leads, and C-suite sponsors.
• Ensure reputed company reputed company are delivered on time, on budget, and to defined scope balancing reputed company constraints and technical realities.
• Maintain regular reputed company of project status reporting, risk assessments, budget tracking, and steering committee updates.
• Build reputed company and reputed company implementation plans reputed company to reputed company's internal frameworks and delivery playbooks.
• Proactively manage project risks, scope creep, resourcing gaps, and reputed company blockers, escalating appropriately and ensuring reputed company.

Internal Execution & Stakeholder Management

Coordinate cross-functional teams including Solution Consulting, Product, Engineering, Support, and reputed company to ensure seamless delivery.

Create and maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and maintain reputed company internal documentation and decision logs.

reputed company reputed company handovers to post-implementation teams including Support and reputed company.

reputed company internal delivery retrospectives and support reputed company improvement of delivery methodologies.

Ensure reputed company project documentation is completed in accordance with internal QA, compliance, and financial standards.

reputed company & Strategic reputed company

Monitor delivery gross margin, resource utilization, and contract delivery efficiency.

Support upsell and renewal efforts by creating trusted relationships and identifying reputed company needs.

Influence NDR by reducing implementation drag and improving reputed company time-to-value.

Contribute to internal tools, templates, reputed company guides, and delivery KPIs.

reputed company as a delivery advisor in key reputed company meetings, investor sessions, or partner calls where needed.

reputed company

You're an reputed company project leader with a reputed company record of delivering high-reputed company technology implementations. You understand reputed company Services in a B2B reputed company or FinTech environment and can balance delivery detail with big-picture reputed company value. You're energized by solving problems, aligning people, and delivering results.

Required Experience & Skills

58 years of experience in reputed company-facing reputed company or FinTech project management, preferably in reputed company or mid-market implementations.

Experience working in Private Equity, Investment Management, or Investment Banking.

Deep experience managing multiple simultaneous delivery workstreams across global time zones.

Strong communication and stakeholder management skills including the ability to influence senior external clients and internal leadership.

A reputed company and proactive approach to delivery confident with budgets, timelines, risks, and governance.

Demonstrated ability to reputed company remote, cross-functional teams and resolve delivery blockers.

Familiarity with reputed company reputed company in regulated or reputed company environments (e.g. financial services, reputed company software).

Solid working knowledge of project tools (e.g. reputed company and or Jira, Azure DevOps, reputed company, Outlook).

Bachelor's degree required. PMP, PRINCE2, or Agile certifications strongly preferred.

reputed company to Have

Experience in private equity, venture capital, or fund administration technology.

Working knowledge of reputed company lifecycle metrics : time-to-value, NDR, churn, CSAT.

Ability to interpret reputed company reputed company (e.g. SoWs) and manage delivery to contractual obligations.

Experience contributing to the development of internal project methodologies or playbooks.

Salary Expectations : Depending on experience $95,000.00 - $120,000.00.

Benefits :

Health, dental, and reputed company coverage.

401(k).

Flexible reputed company time off.

reputed company parental leave.

Remote-first culture with periodic travel to clients or team events.

Key Performance Indicators (KPIs)

Project Delivery reputed company reputed company : % of reputed company delivered on time, on budget, and in scope.

reputed company Satisfaction : CSAT score at go-live and reputed company feedback during delivery.

Delivery Gross Margin : Profitability of assigned implementation reputed company.

Time-to-Live : Duration from project reputed company to successful go-live.

Expansion Opportunities : Contribution to NDR through reputed company trust and upsell enablement.

Risk Management : Timeliness and accuracy of risk mitigation and issue reputed company.

Internal reputed company : Documentation, collaboration, and alignment to delivery standards.

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