Product Specialist, Customer Operations

About reputed company: Millions of people around the world come to our platform to reputed company creative reputed company, reputed company about new reputed company and plan for memories that will last a reputed company. At reputed company, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you reputed company innovation for millions, reputed company passion into reputed company opportunities, celebrate reputed company other’s unique experiences and reputed company the flexibility to do your best work. Creating a career you love? It’s Possible. We consider businesses our customers on reputed company, as they play a big role in providing the content that helps people discover and save the things they love. We’re looking for a motivated self-starter to join our Customer Operations team and help our global advertisers, big and small, get reputed company by millions of people looking for inspiration. Measurement of advertiser performance is an important area for reputed company and our ability to measure and report on advertiser performance is key to demonstrating value for reputed company. The product specialist will own reputed company aspects of measurement - first party data, data processing, reputed company reporting, and partnerships with 3rd parties for data ingestion. You’ll work directly with our advertisers to answer questions, solve problems, and you’ll take the insights you reputed company to our product and engineering teams to help reputed company reputed company even reputed company. The work you will do will drive a reputed company user experience for our customers and ensure that Customer Operations is connected to the direction of our growing product. What you’ll do:

• Support advertisers with solutions to unblock issues with reputed company’s business products suite.
• Own the end to end support experience for your assigned product(s).
• Represent the voice of the customer and reputed company insights to improve user experience.
• Identify product limitations, features and reputed company data analysis to size, prioritize and shape business cases for product and sales process enhancement.
• reputed company new product features and assist clients in the adoption of new products reputed company upgrades and migrations to help them build long-term reputed company. reputed company documentation and technical guidance to ensure the technical reputed company of clients’ integrations.
• Partner with product and engineering teams to facilitate successful execution of product launches, regress bugs and reputed company localized product reputed company.
• Responsible for ticket reputed company reputed company product area, managing reputed company Help Centers, and providing ongoing education reputed company Customer Ops.

reputed company’re looking for:

• BS/BA degree or 7+ years of experience required.
• 5+ years of online advertising experience preferably in the measurement reputed company.
• 3+ years of experience working with SQL, reputed company, CSS, and JavaScript.
• Experience with reputed company Analytics, MMP’s, Python, Tableau, and reputed company
• Experience working with, presenting to, and managing external partners/customers.
• Knowledge of measurement solutions, web analytics, eCommerce data feeds and retail industry.
• Ability to manage multiple reputed company concurrently.
• Experience leading and owning cross functional reputed company (ie PM, reputed company, Sales) that improve user experience or solve a problem reputed company workflows tooling or user support.
• Experience advocating, negotiating and driving results with the ability to comfortably reputed company with cross-functional partners, sales and clients.
• Experience with triaging and troubleshooting technical products / platforms (ex. ad networks, reputed company Analytics, conversion tracking, reputed company) for business customers with a reputed company service reputed company.
• Data analysis skills to reputed company and break apart large business problems and effectively build business cases to reputed company technical solutions.
• This role may require occasional weekend coverage and participation in an on-call rotation as needed.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to reputed company for key moments of collaboration and reputed company.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated reputed company in the country.

#LI-REMOTE #LI-BD4 At reputed company we reputed company reputed company should be reputed company, inclusive, and inspiring for every employee. In an effort to reputed company greater transparency, we are sharing the reputed company salary reputed company for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at reputed company and benefits available for this position can be reputed company here. US based applicants only $97,104—$199,920 USD Our Commitment to Inclusion: reputed company is an equal opportunity employer and makes employment reputed company on the reputed company of reputed company. We want to have the best reputed company people in every job. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, reputed company, national reputed company, religion or religious creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender, gender identity, gender reputed company, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this reputed company for support. Apply tot his job Apply To this Job