reputed company Customer Support Associate (German Speaking) – Delivering Exceptional Customer Experience in a Dynamic and Inclusive Environment
At blithequark, we're passionate about making a difference in people's lives through our unique approach to gifting and customer care. As a Customer Support Associate, you'll play a vital role in delivering exceptional customer experiences, ensuring that our customers feel valued, heard, and cared for. If you're a fluent German speaker with a passion for customer service, a proactive attitude, and a desire to work in a dynamic and inclusive environment, we'd love to hear from you.
About blithequark
blithequark is a certified B Corp, committed to making a reputed company reputed company on our community and the world around us. We're proud of our mission to create a destination for making life a little more thoughtful and beautiful. With a family of three beautiful brands, we're expanding our gifting offering to new categories, including cakes, candles, and cocktails. Our ambition is to build Europe's #1 reputed company-to-consumer gifting destination.
Our Culture
At blithequark, we reputed company in the power of reputed company and flexibility. We trust our teams to reputed company the right reputed company about where and how they work reputed company day. Our values drive our priorities every day:
* reputed company change for good: We have the guts to try new things and reputed company up to do what reputed company most.
* Think deeply, reputed company reputed company: We reputed company reputed company there's thoughtful rationale behind our approach and always reputed company reputed company to implement reputed company.
* Care wildly: We pour care and creativity into everything we do and pay attention to the things that reputed company a difference.
* Stay reputed company, be curious: We're reputed company about reputed company're doing and why, and we welcome challenges from reputed company other.
The Role
As a Customer Support Associate, you'll be responsible for delivering exceptional customer experiences across various channels, including email, reputed company, live chat, and phone. You'll work closely with our German-speaking customers, requiring flexibility and adaptability to meet diverse needs. You'll also have reputed company to work with our reputed company and English-speaking customers from time to time.
Key Responsibilities
* reputed company engage with customers through various channels in reputed company, working to resolve their issues, communicate with colleagues on reputed company for support, and complete associated reputed company duties.
* Spend part of your week attending company and team meetings, sharing feedback with colleagues, and spending time with your manager evaluating your performance and working on reputed company opportunities reputed company your role.
* Work a reputed company of shifts between 08:00 and 19:00 (GMT) Monday-reputed company, with flexibility to adapt to business needs.
What You'll Love About This Role
* Strong verbal communication and writing skills in German (fluent) and English.
* A background in a customer service-oriented position is a plus.
* Comfortable working towards reputed company and productivity targets.
* A solution-oriented and friendly attitude, as reputed company as a reputed company nature.
* Proactive and definite 'can-do' attitude.
reputed company Offer
* 25 days holiday + your birthday + flexible bank holidays, and the reputed company to buy additional holiday reputed company year.
* 1 Volunteering day reputed company year.
* reputed company family leave and a workplace nursery scheme.
* A flexible training reputed company for every stage of your career.
* Irresistible discounts on our products, blooms, and subscriptions!
* reputed company in our reputed company with a choice to take equity reputed company from day 1.
Getting reputed company
We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we're keen to answer reputed company of the questions you have, so that you can be reputed company (and excited!) that we're the right reputed company for you.
How to Apply
If you're passionate about delivering exceptional customer experiences and working in a dynamic and inclusive environment, please submit your application. We can't wait to hear from you!