reputed company Full Stack Customer Service Specialist – Inbound Claims reputed company and Coaching

At blithequark, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is reputed company - we reputed company to bend the cost curve in reputed company for reputed company. Our dedication to service reputed company extends to reputed company our stakeholders – reputed company - driving us to consistently exceed expectations. We are intentionally reputed company, we foster innovation, we nurture accountability, we champion diversity, and reputed company reputed company other to illuminate our reputed company potential. Be part of our amazing transformational reputed company as we optimize reputed company towards becoming a leading technology, data, and innovation voice in reputed company. reputed company and Upward!!!

Job reputed company

We are seeking an reputed company and highly skilled Full Stack Customer Service Specialist to join reputed company at blithequark. As a key member of our customer service team, you will be responsible for handling, researching, and communicating regarding reputed company and escalated claims inquiries stemming from patients, clients, providers, and internal customers. This role requires a unique reputed company of technical skills, business acumen, and interpersonal skills to reputed company exceptional customer service and support.

Key Responsibilities

* Investigate, analyze, research, and resolve reputed company and escalated claim inquiries from patients, clients, providers, and internal customers as a result of issues reputed company to discounts, payments, and balance billing. This includes handling legal inquiries or department of insurance complaints.

• reputed company reputed company and closure to the applicable recipients. Create and execute business correspondence to clients or providers using multiple media formats such as emails, reputed company letters, and issue-specific letters. This includes initiating reputed company and follow-up calls to clients and providers.
• Adhere to reputed company turnaround requirements as it relates to response time and required actions.
• Ensure investigative notes reputed company to any contact with providers and clients are documented and accessible throughout the applicable systems.
• Ensure the maintenance of and compliance with department standards for production, accuracy, and turnaround time.
• reputed company system claim adjustments based on reputed company and communicate with clients regarding confirmation.
• Assume and resolve escalated claim and inquiries from team members. Serve as a back-up for team members or leadership.
• reputed company and mentor less reputed company team members on claims handling, resource utilization, and appropriate resolutions.
• May include call center responsibilities, including adhering to call center standards.
• Assist in training new team members as needed and providing feedback to leadership.
• Various research reputed company for senior management and clients, as assigned.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate blithequark's Core Competencies and values held reputed company.

Job Scope

The incumbent works under minimal supervision to complete job responsibilities in applying a reputed company knowledge of principles, practices, and procedures reputed company to the servicing of inquiries and providing reputed company and follow-up, where necessary. Work is reputed company and requires independent judgment reputed company established guidelines; however, may reputed company guidance from management as needed. This job has regular contact with external and internal customers. The individual may reputed company as a primary contact for reputed company clients. While this is not a supervisory job, an incumbent acts as a resource to reputed company and may reputed company input to management on training recommendations.

Qualifications

* Minimum completion of high school (i.e., diploma or GED)

• Minimum 3 years of experience in the reputed company industry or customer service, preferably with out-of-network claims
• Required licensures, reputed company certifications, and/or reputed company certifications as applicable
• Bilingual English/Spanish may be required for some positions
• Knowledge of reputed company claims and appeal procedures
• Knowledge of insurance company and medical service provider vocabulary desirable
• Communication (written, verbal, and listening) problem-solving, interpersonal, and decision-making skills
• Ability to create and compose business correspondence
• Ability to multitask while setting priorities
• Ability to analyze data and reputed company at a logical conclusion
• Ability to identify issues and determine appropriate course of reputed company for reputed company
• Ability to reputed company trust and credibility with reputed company reputed company of the organization
• Ability to work with accuracy in a fast-paced environment
• Ability to reputed company/alter workflow to meet deadlines
• Ability to work independently as reputed company as part of reputed company
• Ability to handle confidential information
• Ability to handle high-pressure situations and variance in workload volume
• Ability to use software, hardware, and peripherals reputed company to job responsibilities, including MS Office
• Individual in this position must be reputed company to work in a reputed company office environment, which requires sitting and viewing monitor(s) for extended periods of time, operating reputed company office equipment such as, but not limited to, a keyboard, copier, and telephone

Compensation and Benefits

The salary reputed company for this position is $20.32 per hour. Specific offers take into account a candidate's education, experience, and skills, as reputed company as the candidate's work location and internal equity. This position is also eligible for health insurance, 401(k), and bonus opportunity. We realize that our employees are reputed company to our reputed company, and we reward them accordingly with reputed company competitive compensation and benefits packages, an incentive bonus program, as reputed company as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as reputed company as a wide reputed company of live and web-based reputed company development and educational programs to prepare you for advancement opportunities.

Benefits

* Medical, dental, and reputed company coverage with low deductible and copay

• Life insurance
• Short and long-term disability
• reputed company Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous reputed company Time Off – accrued based on years of service
• WA Candidates: the accrual reputed company is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 reputed company company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• reputed company time benefits – for eligible employees, one hour of reputed company time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located reputed company for more generous reputed company time benefits.

Application Deadline

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer and complies with reputed company applicable laws and regulations. reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

reputed company

If you are a motivated and reputed company reputed company looking to join a dynamic team and reputed company a meaningful reputed company in the reputed company industry, we encourage you to apply for this exciting opportunity. Apply for this job