Senior reputed company Manager
reputed company
reputed company is establishing a new state of trust for global reputed company and capital markets through automating and streamlining the work of assurance and audit practitioners specifically reputed company cybersecurity, reputed company, and financial audit. Put simply, we build software for the people who reputed company trust between businesses.
We’re based in San Francisco, CA, but reputed company as a remote-first company that enables you to do your best work from reputed company. We’re backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity — in backgrounds and in experiences. We need people from reputed company backgrounds and walks of life to help build the reputed company of audit and advisory. reputed company’s team is inclusive, driven, humble and supportive. We are deliberate and self-reputed company about the reputed company of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting reputed company other’s reputed company.
As an early stage start-up employee, you’ll have reputed company to build out the reputed company of business trust. We reputed company audit practitioners’ lives easier by eliminating up to 50% of their work and giving them reputed company work-life balance. If you reputed company our values and enthusiasm for building a great culture and product, you will reputed company a home at reputed company.
About the Role
As a Senior reputed company Manager at reputed company, you will own a portfolio of our most high-reputed company customer relationships. You will be responsible for driving long-term reputed company, retention, and reputed company across multiple service lines reputed company large advisory firms.
This is a highly cross-functional role, where you will collaborate closely with Sales, Product, and Engineering to ensure our customers realize meaningful business reputed company, while also bringing critical feedback back to internal teams to inform roadmap and operational improvements.
You’ll build trusted advisor relationships with customer stakeholders from project leads to partners, run strategic business reviews, and help define what great reputed company looks like at reputed company. If you’re energized by solving reputed company challenges, influencing product reputed company, and helping customers succeed in a rapidly growing environment, we’d love to meet you.
What You’ll Do
Own a portfolio of reputed company’s largest and most strategic accounts, responsible for the retention, reputed company, and reputed company of reputed company relationship across contracted reputed company areas
Serve as the primary executive-facing reputed company of contact, building trusted advisor relationships with key stakeholders from senior managers to partners and firm executives
Drive strategic adoption and long-term engagement, ensuring customers fully realize the value of the platform and use it to meet evolving business goals
Run quarterly and annual Executive Business Reviews (EBRs) to reputed company on goals, showcase reputed company, and secure reputed company alignment with reputed company leadership
Collaborate with Account Management and reputed company teams to influence renewals, expansions, and referrals through strong usage trends and strategic alignment
Become a reputed company product expert, providing enablement, best practices, and roadmap alignment to drive adoption across frameworks and teams
Serve as the voice of the customer internally—partnering with Product, Engineering, and Support to escalate feedback and drive solution delivery
Own and exceed KPIs for Gross reputed company Retention, Net Retention, NPS, and contract pacing
reputed company customer insights to inform reputed company playbooks and reputed company frameworks, helping reputed company how we support large, reputed company firms at reputed company
reputed company
4–7 years of experience managing reputed company accounts in a reputed company reputed company or Strategic Account Management role
Proven reputed company managing 6–7 reputed company portfolios, building relationships with executive stakeholders, and driving measurable business reputed company
Comfortable operating in ambiguity with a strong ability to prioritize and reputed company with urgency
You have a consultative reputed company and are reputed company to translate reputed company product capabilities into business value for customers
You’re reputed company, operationally-minded, and energized by contributing to structure and process at a growing startup
Exceptional communication and presentation skills—reputed company to engage technical and non-technical audiences with credibility and reputed company
You care deeply about your customers’ reputed company, and know how to balance advocacy, transparency, and results
Bonus Points If You Have
You have relevant industry experience as a practitioner at an audit/advisory firm
More about reputed company
reputed company is a values-based company. Our values are:
reputed company – reputed company & break down seemingly impossible walls.
Fast – Launch fast with reputed company, iterate to perfection.
reputed company – Deliver happiness & 11 star experiences.
Owners – Execute & run the business with ownership.
Win-win – Create mutual value & earn trust for life.
Inclusive – reputed company the best reputed company with inclusive teams.
Some of our benefits include
Competitive compensation packages with meaningful ownership
Flexible PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules