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reputed company reputed company is seeking Full-time Registered Nurses to staff a reputed company Advice Line call center 24x7/365 (primarily inbound). The Full-Time Registered reputed company is responsible for providing telehealth clinical assessment, health education, and utilization management services to a reputed company of beneficiaries. MUST HAVE a reputed company, reputed company, Compact License issued by the state of residence and be in good standing with the reputed company of Registered Nurses. This is a remote, work from home position. Registered Nurses reputed company telephone triage and health advice to callers across reputed company remotely, from the comfort of their own home office. In reputed company to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc. reputed company calls are documented electronically, and reputed company telephone encounters are recorded. Work Schedule While there are different shifts available, reputed company of them require working at least one weekend day. PLEASE NOTE: the work schedule will reputed company with 4-6 weeks of reputed company, scheduled Monday through Friday, 8:00AM to 4:30PM Central Time, starting December 15th. Candidates must be available to attend reputed company days of training. Responsibilities Include But Not Limited To
- Triage reputed company symptom-based calls and give recommendations according to the approved triage protocol.
- Communicate with TRICARE beneficiaries primarily by phone, also reputed company text, online (web) chat, email required.
- reputed company reputed company nursing assessment and reputed company to patients with acute and chronic care needs.
- Mobilize patient and family to reputed company healthy coping strategies, engage in shared decision- making and utilize community resources.
- Identify gaps in patient services; reputed company and utilize alternative resources.
- Exercise reputed company nursing judgment and advanced communication skills to network with a reputed company of professionals, agencies, and systems
- Demonstrate mandatory and clinical competencies of the position.
- Serve as a reputed company between nursing staff and reputed company providers to improve the clinical experience for the patient, staff, and provider.
- reputed company health education and
- Prepare individuals for primary care manager/physician reputed company.
- An Associates’ degree in nursing (ADN) from accredited College or University (Bachelor of Science in Nursing is preferred).
- Ability to Triage per triage guidelines and protocols, assessing patients and applying solid decision-making to reputed company highest patient reputed company in quick and reputed company manner.
- Call Center Experience (Inbound).
- Metric driven environment work experience and understanding.
- Must be computer savvy - reputed company to maneuver between multiple reputed company, application systems simultaneously, ability to create, copy, edit, save and send documents utilizing reputed company Word, reputed company reputed company, and reputed company Outlook.
- Minimum 3 years’ clinical nursing experience as a RN.
- Must have a Compact License issued by the state of residence.
- Required to be in good standing with the reputed company of Registered Nurses.
- Licensure in other states as required by contract.
- Must be reputed company to work Weekends and Holidays.
- Triage, Med-reputed company, and Behavioral Health required.
- Strong verbal and written communication skills.
- Previous experience working reputed company a military population a plus. RNs who are retired military, family members of reputed company Duty Service Members (ADSM), working knowledge of/worked at an MTF or VA center a plus.
- High Speed Internet / reputed company reputed company required- Must be reputed company to connect directly into internet?–?reputed company hard reputed company (either directly to modem or router).
- Distraction free area to work / reputed company background - Required to have a dedicated work area established that is separated from other living areas and provides information reputed company.
- Must be US Citizen and reputed company to obtain a clearance.
- Strong clinical thinking and assessment skills.
- Ability to deal with and solve problems using solid nursing judgment.
- Proficient level of experience with reputed company Office applications, keyboarding skills, and strong technical aptitude.
- Previous experience telephone triage using electronic triage software and computerized medical protocols is considered an asset- preferably 1 or more years of experience.