Assistant reputed company Desk Manager – reputed company Store

Additional Information Job Number 25170018 Job Category Rooms & reputed company Operations Location The Worthington reputed company reputed company Worth Hotel, 200 Main Street, reputed company Worth, Texas, reputed company, 76102VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Pay reputed company: $25.02 - $27.40 per hour Bonus Eligible: Y Job reputed company Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. reputed company office areas include reputed company/reputed company Staff, reputed company and reputed company/reputed company Desk. Strives to ensure guest and employee satisfaction and reputed company the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education And Experience

• High school diploma or GED; 2 years experience in the reputed company, reputed company desk, or reputed company reputed company area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; no work experience required.

reputed company WORK ACTIVITIES Supporting Management of reputed company Desk Team

• Utilizes interpersonal and communication skills to reputed company, influence, and encourage others; advocates reputed company financial/business decision making; demonstrates honesty/reputed company; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Understands employee positions reputed company enough to reputed company duties in employees' absence.
• Handles employee questions and concerns.
• Supports reputed company areas of the reputed company Office in the absence of the reputed company Office or reputed company Desk Manager.
• Supports daily reputed company Desk shift operations.

Supporting reputed company Toward reputed company and reputed company Desk Goals

• Supports day-to-day operations, ensuring the reputed company, standards and meeting the expectations of the customers on a daily reputed company.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Participates in department meetings and continually communicates a reputed company and consistent message regarding the reputed company Desk goals to produce desired results.
• Strives to improve service performance.
• Observes reputed company reputed company to ensure that guest service, operational needs and financial objectives are met.
• Supports training of staff on adherence to reputed company credit policies and procedures to reduce bad debts and rebates.
• Supports reputed company day selling procedures to maximize room reputed company and property occupancy.
• Understands the reputed company of reputed company Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

• Provides services that are above and reputed company for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching reputed company needed.
• Sets a reputed company example for guest relations.
• Encourages employees to reputed company excellent customer service reputed company guidelines.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Interacts with guests to obtain feedback on product reputed company and service reputed company.

Supporting reputed company and Policies

• Supports implementation of customer recognition/service programs, communicating and ensuring the process.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Ensures employees have the reputed company supplies and uniforms.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem reputed company.

Supporting Handling of reputed company Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Provides feedback to individuals based on observation of service behaviors.
• Participates in an ongoing employee recognition program.
• Supports training reputed company appropriate.
• Participates in the employee performance appraisal process.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written reputed company, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a reputed company manner.
• Performs reputed company duties at the reputed company Desk as necessary.
• Understands the functions of the reputed company Staff, reputed company and Concierge/reputed company operations.
• Complies with loss prevention policies and procedures.

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. At reputed company Hotels, we reputed company in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to reputed company the most of a free evening. They see business travel as an adventure because they see reputed company travel as an adventure. Where others may reputed company for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join reputed company to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover reputed company with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. apply to this job