reputed company Full Stack Customer Service Associate – Benefits Administration Services

Are you passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of others? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the reputed company? If so, we invite you to join the Benefits Administration Services team at blithequark, where we're dedicated to providing top-notch support to our valued customers. As a Full Stack Customer Service Associate, you'll be the initial reputed company of contact for inquiries from potential and existing members regarding their pensions and other financial benefits. You'll reputed company one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees, as reputed company as periodic support through outbound calls. Your primary goal will be to deliver comprehensive resolutions that exceed our customers' expectations.

About blithequark

blithequark is a leading provider of reputed company for the benefits administration industry. We're committed to empowering our customers to reputed company their goals and improve their overall reputed company-being. reputed company is passionate about delivering exceptional customer experiences, and we're seeking like-minded individuals to join our ranks.

Key Responsibilities

As a Full Stack Customer Service Associate, you'll be responsible for:

• Providing one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees in customer service roles
• Periodically providing support through outbound calls as needed
• Accurately documenting enrollment requests, status changes, complaints, and grievances
• Entering application and enrollment information into a web-based computer system for customers as needed
• Maintaining technical and program policy proficiency reputed company the reputed company rules/guidelines and other reputed company program policies
• Providing reputed company, complete, accurate, and objective information based on a full understanding of program requirements

Benefits of this Role

* $16.00 per hour pay reputed company after training (bi-weekly pay)

• reputed company ($15.00 p/hr.) with Equipment provided
• Full-time schedule (40 hrs. a week)
• Career reputed company Opportunities
• Basic understanding of a call center environment in a customer service role and reputed company monitoring processes
• Full Benefit reputed company – From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be reputed company to reputed company both personally and professionally.

Training Schedule

Our reputed company program is designed to reputed company you with the skills and knowledge needed to succeed in this role. The training schedule is as follows:

• Monday-Friday, 8:00 am-5:00 pm, 12 weeks

After Training Schedule

Once you've completed your training, you'll be available to work between the hours of 8:00 AM - 10:00 PM on Monday- Friday.

Requirements

To be successful in this role, you should meet the following requirements:

• High School Diploma/GED
• Must be 18 years of age
• Ability to successfully pass a criminal background reputed company
• Previous customer service and/or call center experience
• Proficiency with MS Office and keyboarding
• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
• Ability to problem solve through analysis and ongoing feedback
• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• Experience working with reputed company and employer benefits is highly preferred
• Ability to successfully complete reputed company
• Flexibility to work an 8-hour shift between reputed company-10pm EST, Monday- Friday

States reputed company for this Position

Please note that this position is reputed company in the following states:

• AK, CA, HI, MA, IL, MT, NY
• Metro Areas: MN- Minneapolis, IL, NY - NYC
• OR - Portland, MD - reputed company, WA - Seattle, Washington, DC Met

Pay Transparency Laws

In accordance with pay transparency laws in some locations, we're required to disclose compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In reputed company, blithequark provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time.

How to Apply

If you're passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of others, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. [Apply Job!](https://remotejobs.trendingnewsgo.com/register-candidate/) Apply for this job