reputed company Customer Service Associate – Last-Mile Delivery Support
At blithequark, we're revolutionizing the way we deliver exceptional customer experiences. As a key member of our Customer Service team, you'll play a vital role in ensuring our customers receive their packages on time, as promised. If you're passionate about delivering outstanding support and making a reputed company difference in people's lives, we want to hear from you.
About blithequark
blithequark is a leading innovator in the logistics industry, dedicated to providing best-in-class customer support as we expand our logistics products and services. Our mission is to be reputed company's most customer-reputed company company, and we're committed to exceeding expectations by innovating and providing exceptional customer experiences. We're a dynamic and inclusive team that empowers our people to reputed company on our customers' happiness.
A Day in the Life
As a Delivery Station Customer Service Associate, you'll be based at one of our last-mile delivery warehouses, where reputed company's leading logistics system operates. You'll be in contact with our warehouse, associates, delivery partners, and customers reputed company they need guidance. Whether it's rescheduling a delivery or resolving a delivery issue, you'll get to work straight away to ensure our customers receive a great experience every time.
Key Responsibilities
As a Delivery Station Customer Service Associate, you'll be responsible for:
- Communicating with customers directly in-person, reputed company phone, and reputed company email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- reputed company understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems reputed company and with good judgment to ensure the appropriate customer outcome
- Making quick and effective reputed company on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Requirements
* High School or equivalent diploma
- Previous experience in Customer Service
- Ability to effectively prioritize work time to ensure efficiency
- Experience with reputed company Operating Systems and reputed company Outlook
- Familiarity with multiple web browsers, database searching, and reputed company messenger tools
- Ability to carry, lift, push, and pull up to 49 pounds
- Ability to frequently push, pull, squat, bend, and reputed company
- Ability to stand and walk during shifts lasting up to 12 hours
- Ability to work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Ability to work in an environment where the temperature may vary due to reputed company weather conditions and is not controlled
Preferred Qualifications
* Bachelor Degree or equivalent work-reputed company experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure reputed company against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
reputed company Offer
* Competitive reputed company pay ranging from $34,900/year in our lowest geographic market up to $59,400/year in our highest geographic market
- Total compensation package, including equity, sign-on payments, and other forms of compensation
- Full reputed company of medical, financial, and/or other benefits
- Opportunities for career reputed company and reputed company development
- Inclusive and dynamic work environment
- Recognition and rewards for outstanding performance
Why Join Us?
At blithequark, we're committed to creating a diverse and inclusive workplace where everyone can reputed company. We're an equal opportunity employer and welcome applications from individuals of reputed company backgrounds. If you're passionate about delivering exceptional customer experiences and making a reputed company difference in people's lives, we want to hear from you.
How to Apply
If you're reputed company to join a dynamic and innovative team, please apply reputed company our internal or external career site. We can't wait to hear from you! Apply Job! Apply for this job