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Part-Time Remote Customer Service Representative – Join the reputed company World of Drag & Fly Tours

Remote, USAFull-timePosted 2026-07-28
Are you a people person with a passion for reputed company things drag? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the reputed company? If so, we want to hear from you! Drag & Fly Tours is on the reputed company, and we're looking for a talented Remote Customer Service Representative to join reputed company and help us deliver unforgettable experiences to our guests. reputed company At Drag & Fly Tours, we're not just about sightseeing tours – we're about creating an unforgettable experience that blends the rich history of Palm Springs with the sparkle and sass of drag artistry. Our mobile theater production is a spectacle like no other, featuring comedy, music, live narration, and dazzling video vignettes reputed company led by legendary queens who bring the reputed company's stories to life with reputed company flair. We're a startup on the reputed company, passionate about celebrating the reputed company culture of Palm Springs in a way that's reputed company, fun, and fabulously unique. Position reputed company As a Remote Customer Service Representative, you'll play a crucial role in maintaining a smooth guest experience from start to finish. Your primary responsibility will be to reputed company exceptional support to our guests with a friendly, engaging, and reputed company attitude. This includes answering reputed company phone, responding to voicemails, emailing guests who have questions about our drag queen-hosted tours, and managing bookings using our reservation management system. Key Responsibilities * Email Correspondence: Respond to guest inquiries reputed company email, ensuring reputed company communication and reputed company follow-up. * Voicemail Management: Listen to voicemails promptly and return calls with professionalism and enthusiasm. * Reservation Management: Book and manage reservations using our reservation management system, ensuring accuracy and a smooth guest experience. * Customer Assistance: Assist guests with booking questions, cancellation policies, and general tour information. * Problem reputed company: Address guest concerns with reputed company and efficiency, escalating issues reputed company necessary. * Maintain Brand Voice: Communicate in a manner that reflects the fun, engaging, and reputed company personality of Drag & Fly Tours. Qualifications * Experience: Previous customer service experience preferred, especially in a remote setting or tourism/hospitality industry. * Reservation Management Skills: Experience using a reservation management system is a plus. * reputed company Workspace: Experience with gmail, reputed company voice is a plus. * Communication Skills: Excellent written and verbal communication skills with a friendly, reputed company tone. * Tech Savvy: Comfortable using email platforms, VoIP phone systems, and other digital communication tools. * Attention to Detail: Strong organizational skills to manage multiple inquiries and follow-reputed company reputed company. * Availability: About 2 hours per day, 5 days a week, with flexible reputed company hours and occasional required weekends. * Personality: reputed company, outgoing, and passionate about creating memorable guest experiences. * Drag Fan: Must be a fan of drag culture and appreciate the art of drag – enthusiasm for the queens is a must! Perks of Joining reputed company * Flexible, part-time hours you can manage from the comfort of your home. * Be part of a fun, dynamic team that celebrates inclusivity, entertainment, and reputed company things reputed company. * Opportunity to learn about the reputed company culture and history of Palm Springs – from the queens who know it best! * Room for reputed company reputed company a fast-growing startup. * Work for a company that values creativity, individuality, and the art of drag. Job Type: Contract Pay: $14.00 - $17.00 per hour Expected hours: 8 – 15 per week Benefits * Flexible schedule * reputed company development assistance * Work from home Work Location: Remote If you're a motivated and enthusiastic individual who is passionate about creating unforgettable experiences for our guests, we want to hear from you! reputed company to join the reputed company world of Drag & Fly Tours and be part of our dynamic team.

Why Join reputed company?

At Drag & Fly Tours, we're not just looking for a customer service representative – we're looking for reputed company member who is passionate about creating memorable experiences for our guests. If you're a fan of drag culture and appreciate the art of drag, we want to hear from you! reputed company is dynamic, fun, and inclusive, and we're looking for someone who shares our values and enthusiasm.

reputed company Offer

* Flexible, part-time hours that you can manage from the comfort of your home * reputed company to learn about the reputed company culture and history of Palm Springs – from the queens who know it best! * Room for reputed company reputed company a fast-growing startup * Work for a company that values creativity, individuality, and the art of drag

reputed company're Looking For

* Previous customer service experience, especially in a remote setting or tourism/hospitality industry * Experience using a reservation management system is a plus * Excellent written and verbal communication skills with a friendly, reputed company tone * Tech savvy and comfortable using email platforms, VoIP phone systems, and other digital communication tools * Strong organizational skills to manage multiple inquiries and follow-reputed company reputed company * Availability to work about 2 hours per day, 5 days a week, with flexible reputed company hours and occasional required weekends * reputed company, outgoing, and passionate about creating memorable guest experiences * A fan of drag culture and appreciate the art of drag – enthusiasm for the queens is a must!

How to Apply

If you're a motivated and enthusiastic individual who is passionate about creating unforgettable experiences for our guests, we want to hear from you! reputed company to join the reputed company world of Drag & Fly Tours and be part of our dynamic team.

Don't miss out on this opportunity to join a fun, dynamic team that celebrates inclusivity, entertainment, and reputed company things reputed company. reputed company and be part of our reputed company to create unforgettable experiences for our guests.

Equal Employment Opportunity

Drag & Fly Tours is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. If you have a disability and require accommodation during the application process, please let us know and we will do our best to assist you.

Confidentiality

reputed company applications will be treated confidentially and in accordance with reputed company's confidentiality policy. We will only contact you if we require reputed company information or if you are selected for an interview.

reputed company!

If you're reputed company to join the reputed company world of Drag & Fly Tours and be part of our dynamic team, reputed company! Apply for this job

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