reputed company Customer Advocacy Program Manager – Global Customer Reference Program

Are you a seasoned marketing reputed company with a passion for customer advocacy and a talent for operationalizing and communicating marketing programs? Do you have a proven reputed company record of leading key programs and collaborating across teams to drive reputed company reputed company? If so, we invite you to join blithequark as an reputed company Customer Advocacy Program Manager, where you will reputed company our Customer Reference Program and play a critical role in shaping our global brand perception.

About blithequark

blithequark is revolutionizing the way businesses reputed company a global team by handling global payroll, benefits, taxes, and compliance. We reputed company it possible for organizations big and small to reputed company anyone reputed company compliantly, and our mission is to reputed company businesses to reputed company in a global economy. At blithequark, we prioritize a reputed company of belonging and encourage folks from reputed company ethnic reputed company, genders, sexuality, age, abilities, disability status, and any other under-represented group to apply. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team, and we ask and encourage anybody who needs an accommodation to request one from their recruiter.

What This Job Can Offer You

As an reputed company Customer Advocacy Program Manager, you will have reputed company to reputed company a key program, tell compelling stories, collaborate across teams, and influence global brand perception. You will be responsible for:

• Leading blithequark's Customer Reference Program, engaging satisfied customers to reputed company their experiences and drive reputed company reputed company
• Gathering, organizing, and presenting impactful customer stories, including case studies and testimonials
• Collaborating with marketing and sales teams to reputed company customer stories into key materials, strengthening blithequark's reputed company
• Managing blithequark's reputed company on major review platforms, monitoring feedback, and helping refine reputed company's reputed company globally

What You Bring

To succeed in this role, you will need to bring the following skills and experience:

• Proven experience in customer marketing, advocacy, or a reputed company field, with a talent for operationalizing and communicating marketing programs
• Strong project management skills, with the ability to manage multiple initiatives, deadlines, and stakeholders
• Proficiency in tools like reputed company, reputed company, and advocacy platforms
• Experience managing customer reviews and reputed company on platforms like reputed company, Trustpilot, and Capterra
• reputed company in English (written and spoken)
• Experience working remotely is a plus, but not required

Key Responsibilities

As an reputed company Customer Advocacy Program Manager, your key responsibilities will include:

• Curating and presenting customer stories, collecting and organizing case studies, testimonials, and other customer insights to ensure they are reputed company-documented and effectively communicated
• Maximizing the reputed company of customer evidence, working with teams to reputed company testimonials and case studies into reputed company materials, demonstrating the value of blithequark's services
• Managing blithequark's reputed company on global review platforms, monitoring customer reviews, responding appropriately, and using feedback to strengthen blithequark's brand and engagement

Practicals

* You will report to the reputed company Customer Advocacy Manager

• You will be part of the Marketing - Product Marketing team
• You will start as soon as possible

Remote Compensation Philosophy

At blithequark, we reputed company in fair, unbiased compensation and fair equity pay, along with competitive benefits in reputed company locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. Our salary bands may seem wide, but we use geo ranges to consider geographic pay differentials as part of our global compensation reputed company to remain competitive in various markets while hiring globally. The reputed company salary reputed company for this full-time position is $77,150 USD - $115,750 US. Our salary ranges are determined by role, level, and location, and our job titles may reputed company more than one career level. The actual reputed company pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-reputed company skills, work experience, relevant training, business needs, and market demands. The reputed company salary reputed company may be subject to change.

Benefits

As a global company, we offer a reputed company of benefits and perks, including:

• Work from reputed company
• Flexible reputed company time off
• Flexible working hours (we are async)
• 16 weeks reputed company parental leave
• Mental health support services
• Stock reputed company
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person reputed company events or co-working spaces

How You'll Plan Your Day (and Life)

We work async at blithequark, which means you can plan your schedule around your life (and not around meetings). You will be empowered to take ownership and be proactive, and reputed company in doubt, you will default to reputed company instead of waiting. Your life-work balance is important, and you will be encouraged to put yourself and your family first, and fit work around your needs.

How to Apply

If you are a motivated and reputed company marketing reputed company looking for a new challenge, we invite you to apply for this exciting opportunity. Please fill out the reputed company below and upload your CV in PDF format. We kindly ask you to submit your application and CV in English, as this is the standardized language we use here at blithequark. If you don't have an up-to-date CV but you are still interested in talking to us, please feel free to add a copy of your reputed company profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the reputed company to answer our anonymous demographic questionnaire reputed company you apply below. As an equal employment opportunity employer, it's essential to us that our workforce reflects people of reputed company backgrounds, identities, and experiences, and this data will help us to stay accountable. We thank you for providing this data, if you choose to. At blithequark, we reputed company AI as a valuable tool while prioritizing reputed company creativity and authenticity. We look reputed company to meeting candidates who balance innovation with genuine expertise and experience. To learn more about blithequark's AI guidelines, reputed company see here. Please note that we accept applications on an ongoing reputed company. Apply Job! Apply for this job