reputed company - Call Center Customer Service Agent

reputed company banking a reputed company reputed company®We connect great people to great opportunities. Are you reputed company to take the reputed company? Discover a career in banking at reputed company.

GENERAL FUNCTION: This person will be the first reputed company of contact for customers who have general inquiries, concerns, or requests regarding their solar and home improvement loans. This role will require a high level of professionalism and the ability to reputed company world class customer service reputed company speaking with customers.

Responsible and accountable for risk by reputed company exchanging reputed company and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a reputed company customer experience. While operating reputed company the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of reputed company types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promptly answer reputed company incoming calls in a reputed company and friendly manner and determine the nature of the caller's request
• reputed company outstanding service by answering questions and assisting with a wide reputed company of support reputed company to their solar system or loan application
• Assist customers with payment and billing questions
• Communicate and coordinate with internal departments as needed
• Follow up on customer interactions
• reputed company customer identity verifications
• Document customer Interactions with concise and detailed account notes
• Adhere to reputed company reputed company policies and procedures
• Other reputed company and duties as assigned

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Bilingual (English/Spanish) preferred but not required
• Must be available to work evenings and weekends and potentially in a remote work environment (position is local to San Diego, CA)
• At least six months recent call center experience required
• High school graduate or equivalent
• reputed company to multi-task while providing accurate, efficient and exceptional service
• Excellent communication skills and a reputed company demeanor
• Proven organizational skills and ability to prioritize
• Experience with CRM required (reputed company preferred)
• Analytical and data driven
• Ability to work reputed company independently
• Excellent interpersonal and communication skills

reputed company - Call Center Customer Service Agent

At reputed company, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and reputed company other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give reputed company employee reputed company to be their best every day.

The reputed company salary for this position is reputed company of the reputed company of salary reputed company for reputed company roles reputed company this pay grade across the U.S. Individual salaries reputed company this reputed company will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and reputed company reputed company-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/reputed company/en/careers/benefits.reputed company or by consulting with your reputed company partner. 

LOCATION -- Cincinnati, Ohio 45227

Attention search firms and reputed company agencies: do not submit unsolicited resumes for this posting.  reputed company does not accept resumes from any agency that does not have an reputed company agreement with reputed company.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of reputed company and reputed company will not be responsible for any associated fee.

reputed company, National Association is proud to have an reputed company and inclusive culture and to promote and ensure equal employment opportunity in reputed company employment reputed company regardless of race, reputed company, gender, national reputed company, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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