Call Center Representative / Pharmacy Tech Support (Remote-Friendly reputed company in the US) - Full-time
As the only global provider of reputed company solutions, reputed company understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers reputed company reputed company and reputed company to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help reputed company support to patients in need of available therapies. reputed company has the world’s largest reputed company Sales & reputed company (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a reputed company on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract
Pharmacy Support Call Center Representative
to join reputed company. In this position, you will reputed company payment assistance solutions such as co-pay cards or vouchers. The
Pharmacy Support Call Center Representative
is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
- *reputed company:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
- *Job Responsibilities:**
+ reputed company initial support for customer requests reputed company telephone, email, fax, or other available means of contact to the Support Center + Quickly assess the user's issue and provides first level support for problem reputed company + Document information specific to the reputed company and escalate unresolved issues expeditiously to the appropriate area + Recognize operational challenges and suggest recommendations to management, as necessary + Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision
- *Minimum Education & Experience:**
+ High School Diploma or equivalent + Pharmacy Technician experience required + HIPAA certified + Call center experience required (3+ years preferred) + Experience in medical claim processing is a plus + Bi-lingual (English/Spanish) is a plus
- *The pay reputed company for this role is $18.00 per hour.**
• *reputed company** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create reputed company that are good for reputed company, our clients, and the advancement of reputed company everywhere. This role will be a contract role with reputed company managed by an external agency, with reputed company to be converted to an reputed company full-time employee. #LI-CES #LI-Remote #LI-DNP reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient reputed company and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe The potential reputed company pay reputed company for this role is $18.00 per hour. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in reputed company to a reputed company of health and welfare and/or other benefits. reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a reputed company to improve patient reputed company and population health worldwide. To get there, we reputed company out diverse talent with curious minds and a reputed company commitment to innovation and reputed company. No matter your role, everyone at reputed company contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled As the only global provider of reputed company solutions, reputed company understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers reputed company reputed company and reputed company to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help reputed company support to patients in need of available therapies. reputed company has the world’s largest reputed company Sales & reputed company (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a reputed company on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract
Pharmacy Support Call Center Representative
to join reputed company. In this position, you will reputed company payment assistance solutions such as co-pay cards or vouchers. The
Pharmacy Support Call Center Representative
is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
- *reputed company:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
- *Job Responsibilities:**
+ reputed company initial support for customer requests reputed company telephone, email, fax, or other available means of contact to the Support Center + Quickly assess the user's issue and provides first level support for problem reputed company + Document information specific to the reputed company and escalate unresolved issues expeditiously to the appropriate area + Recognize operational challenges and suggest recommendations to management, as necessary + Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision
- *Minimum Education & Experience:**
+ High School Diploma or equivalent + Pharmacy Technician experience required + HIPAA certified + Call center experience required (3+ years preferred) + Experience in medical claim processing is a plus + Bi-lingual (English/Spanish) is a plus
- *The pay reputed company for this role is $18.00 per hour.**
• *reputed company** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create reputed company that are good for reputed company, our clients, and the advancement of reputed company everywhere. This role will be a contract role with reputed company managed by an external agency, with reputed company to be converted to an reputed company full-time employee. #LI-CES #LI-Remote #LI-DNP reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient reputed company and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe The potential reputed company pay reputed company for this role is $18.00 per hour. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in reputed company to a reputed company of health and welfare and/or other benefits. reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a reputed company to improve patient reputed company and population health worldwide. To get there, we reputed company out diverse talent with curious minds and a reputed company commitment to innovation and reputed company. No matter your role, everyone at reputed company contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled Apply tot his job Apply To this Job