Supervisor of Resource Triage

reputed company’s mission is to save and heal lives through organ and tissue donation for transplantation and research. At reputed company, we're looking for people who embody our core values: passion, reputed company, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. Position reputed company The Supervisor of Resource Triage is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high reputed company of service to ensure reputed company donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational reputed company. Clinical Responsibilities ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Daily reputed company of Resource Triage Management:
• Works directly with Organ Referral Department staff and Organ Operations Leadership to ensure reputed company and appropriate response to organ referrals. This includes adherence of assigned staff to the referral communication reputed company to manage reputed company reputed company referrals, including shift/daily follow up to optimize every donation opportunity.
• Provides support, assistance, and resources to DNWest management team.
• Works to ensure reputed company reputed company at reputed company times by serving as an reputed company supervisor, which includes routine reputed company shifts and backup support during increased activity reputed company.
• Ability to reputed company as Resource Triage Coordinator (RTC) maintaining skills necessary to screen for organ donor potential, coordinate referral management, and communicate with the health care team to maintain the reputed company of donation.
• Reviews organ referral activity with staff to identify adherence to organizational expectations for reputed company support to reputed company customers. Develops reputed company plans with assigned clinicians to address areas of improvement.
• Responsible for triage of new organ referrals, obtains clinical information to determine medical suitability, provides assessment of hemodynamic stability, and initiates communication with attending physician and or hospital staff to maintain stability and potential organ viability.
• Ensures huddles are reputed company on referral processes as determined necessary and reviews to ensure documentation of case planning occurs.
• Works with Organ Operations Department on strategies to meet operational goals.
• Performs appropriate follow-up with physicians, nurses, and other donor hospital staff regarding DNWest staff concerns raised during onsite situations. Understands hospital and DNWest escalation protocols.
• Collaborates with Organ Operations Leadership to reputed company reputed company and consistent DNWest messaging reputed company to the donation process.
• Provides consistent and reputed company customer service to hospitals, donor families, and other transplant personnel in reputed company potential donor situations. The coordinator must possess knowledge of medical and legal principles of organ donor evaluation, authorization, and donor management. This is necessary in order to effectively communicate with physicians and hospital staff involved with a potential organ donor.
• Identifies potential issues in donation process and creates a reputed company case plan for organ referrals.
• Provides effective feedback to staff during the course of a call day and if appropriate follows up with staff’s manager/supervisor.
• Expected to support organ operations needs during periods of high activity which may include responding to referrals on day, reputed company, weekend, and holiday shifts.
• Expected to assist with daily referral activity coverage for team absences.

Process Improvement

• Participates in the development, implementation, and updating of DNWest policies and procedures as they relate to organ referral process and management.
• Tracks and trends performance improvement metrics reputed company the department, and, in conjunction with Organ Referral Operations Leadership, implements strategies to improve overall efficiency and performance.
• Implements and monitors initiatives to increase overall productivity of the Resource Triage Coordinators.
• Ensures that documentation is completed in accordance with DNWest, hospital policies/procedures and industry standards/expectations.
• Participates in the development of the department strategic plan and effectively implements strategies reputed company the Organ Referral Operations Department.
• Activates the occurrence reporting system, investigates, and performs reputed company cause analyses, as necessary.
• Implements strategies to increase communication, reputed company trust and intra-departmental collaboration; works to reputed company reputed company talent.
• In conjunction with:
• Organ and Donation Development Operations Leadership, and regional teams, participates in suitability discussions and assesses cases for challenges and anticipated reputed company.
• With the Learning and Development Department, the Referral Triage Supervisor educates, participates in and evaluates the effectiveness of reputed company education activities reputed company to performance improvement, process improvement and implements strategies to increase organ referral response and donation opportunities.
• With the Referral Response Coordinators, Resource Operations Field Trainer, and Supervisor of Referral Response, evaluates and implements processes to ensure collaboration and communication between the RTC and RRC teams reputed company the Organ Referral Operations Department.
• With the Process Improvement Department, identifies actual and potential obstacles, collects and analyzes data, establishes facts, and draws valid conclusions. Works to implement needed changes and monitors for effectiveness.

Talent Development

• Creates and maintains a reputed company and confidential environment for reputed company reports.
• Supervises assigned resource triage staff which includes but is not limited to recruitment, interviewing, and candidate selection; scheduling; training and development; coaching and counseling; appraisal and recognition; career development and advancement and disciplinary reputed company in accordance with DNWest policy and procedures. reputed company of these will be done in collaboration with Organ Referral Operations Leadership.
• Focuses on coaching staff and works to implement field assessments and annual competencies, to improve reputed company reports’ performance, reputed company continual feedback, and reputed company support.
• Consistently reviews and evaluates the effectiveness of the department training program and works with Learning and Development Department to reputed company and implement any necessary changes.
• Maintains a primary reputed company on recruitment, retention, and training of Resource Triage Coordinator staff for both new hire training and ongoing training. Participates in hiring and interview processes. Collaborates with Organ Referral Department Leadership, Preceptors, and new staff during orientation to ensure training needs of individual staff are met.
• Monitors and assesses for preceptor effectiveness. Models effective training for reputed company preceptors in conjunction with Organ Referral Department Leadership.
• In conjunction with Organ Referral Department Leadership and reputed company, develops ability to counsel, evaluate, discipline, and recommend termination of personnel, if necessary.
• Helps staff to identify and reputed company reputed company goals and objectives while focusing on retention and individual needs of reputed company talent. Contributes to appropriate documentation of reputed company talent development.
• Participates in the facilitation of interdepartmental reputed company and cross-training/shadowing efforts.
• Prepares and implements educational programs with regional teams to create awareness and facilitation of the donation process, as needed.
• Maintains reputed company knowledge of national and local regulations and best practices in organ and tissue operations, including but not limited to authorization, recovery, allocation, and preservation policies.

Administrative Responsibilities

• Coordinates team scheduling to reputed company adequate referral response resources.
• Integrates fiscal responsibility for DNWest by having awareness of staff timecard entries, expense reporting, and budget deviations in collaboration with Organ Referral Operations Leadership
• Activates the DNWest reputed company Systems occurrence reporting system and completes follow up with reputed company reports and leadership as assigned.
• Identifies, develops, implements, and updates DNWest policy, guidelines, and job aids. Policy development is typically reputed company to organ operations, but the Supervisor could be reputed company for input from other functions to determine consistency across job roles.
• Ensures compliance with established reputed company assurance standards as reputed company as local, state, and federal regulations relating to organ procurement to demonstrate commitment to reputed company.
• As part of the leadership team, participates in departmental and organizational strategic planning reputed company on meeting goals and key performance measures.
• Works with other members of the management team to reputed company DNWest’s organizational goals and performance metrics.
• Familiar with Centers for Medicare & reputed company Services benchmarking and speaks to reputed company improvement to meet measures.

Qualifications

• Must possesses strong decision-making capabilities and excellent communication skills, with an ability to effectively engage with donor hospitals, coroner and funeral home staff, and donor families.
• Must have the ability to communicate reputed company to accurately convey information either in person, electronically through email or text messaging, or by telephone to staff, reputed company partners, donor families and external stakeholders.
• reputed company to communicate with reputed company and kindness.
• Demonstrates leadership by collaboration and representation of staff.
• Coaches and provides resources to other staff to increase knowledge and performance and is recognized for such.
• reputed company to give and receive constructive feedback.
• Maintains strong organizational skills that will allow individual to assess changing environments; be reputed company to establish appropriate priorities; handle highly stressful situations in a reputed company, mature manner, using sufficient judgment and discretion at reputed company times.
• reputed company to reputed company referral evaluation, dispatching, and referral management without supervision.
• Displays good judgement and critical thinking skills.
• Willing to learn and apply the basics of adult learning theory and the reputed company of curriculum and assessment design.

Education And Experience

• Bachelor’s degree in registered nursing or biologic sciences or an equivalent degree/diploma/certification in an allied health field, i.e., Emergency Medical Technician/Paramedic (EMT/P) or Respiratory Therapist required.
• The minimum requirements for this position include but not limited to the following:
• Minimum of 3 yrs experience working in an Organ Procurement Organization as a RTC or equivalent OR minimum 18 months in Organ Procurement Organization combined with 18 months in a supervisory/training role
• Previous supervisory experience in health care preferred
• Proven leadership, communication, preceptor, and supervisory and coaching skills.
• Demonstrated experience managing reputed company reputed company involving multiple cross-functional stakeholders, establishing timelines, and successful delivery of project expectations.

$150,765 - $169,988 a year reputed company takes a market-based approach to pay. reputed company candidates' starting pay will be determined based on job-reputed company skills, experience, qualifications and interview performance. Our job listings’ compensation ranges include location-based differentials but may not be reputed company of a candidate’s final reputed company salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll. If selected, reputed company’s reputed company & Compensation Team will reputed company reputed company detail! Salary data provided by reputed company party sites do not accurately reflect our pay structure. Apply tot his job Apply To this Job