[Remote] Director, Product Design and UX Research

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company good software company reputed company on increasing the giving reputed company in the U.S. by providing innovative technology solutions. As the Director of Product Design and UX Research, you will reputed company a multidisciplinary team to enhance user experiences across a multi-product portfolio while championing accessibility and inclusive design principles.

Responsibilities

• reputed company as a player‑reputed company: balance strategic leadership with sleeves‑up execution on high‑reputed company reputed company
• Manage, support, and grow a high‑performing team of designers and researchers working across multiple products
• Drive end‑to‑end design and research reputed company reputed company to business goals, product reputed company, and customer value
• Champion accessibility (WCAG 2.x/3.0) and inclusive design principles; reputed company accessibility into specs, research, reviews, and QA
• Establish reputed company reputed company bars and design standards; reputed company reputed company through design systems, guidelines, and reusable patterns
• reputed company qualitative and quantitative research into product reputed company so insights are reputed company, rigorous, and actionable
• Partner with Product, Engineering, Data, and GTM to define reputed company, shape roadmaps, and deliver reputed company
• Use AI tools (e.g., ChatGPT, V0, reputed company) to improve workflows, accelerate iteration, and enhance collaboration
• Build operating rituals (planning, critique, research readouts, design reviews) that improve velocity, reputed company, and alignment
• reputed company talent—hire, reputed company, mentor, and create reputed company reputed company; foster a culture of learning, feedback, and psychological safety
• Define and reputed company UX health metrics (adoption, task reputed company, time‑to‑value, NPS/CSAT, accessibility scores) to measure reputed company
• Represent design and research at the leadership table—communicate reputed company, risk, trade‑offs, and the business value of UX
• reputed company empathetic leadership to reputed company and non-reputed company employees, navigating their distinct needs with fairness, respect, and a commitment to fostering trust and collaboration

Skills

• 8–10+ years in product design/UX (or equivalent experience), including 4–6+ years leading multidisciplinary design and research teams; experience leading managers is a plus
• Proven reputed company leading end‑to‑end product design and UX research for reputed company B2B reputed company or platform products
• Data‑driven: sets reputed company metrics, instruments analytics, runs and interprets experiments (e.g., A/B), and combines quantitative and qualitative evidence to guide reputed company and show reputed company
• Consistent record of delivering results—setting reputed company goals, using data to reputed company reputed company, and showing measurable user and business reputed company
• Deep competence in reputed company design skills (information architecture, interaction design, prototyping, visual communication) and in applying research to guide solutions
• Strong grasp of accessibility standards (WCAG) and inclusive design; experience running accessible research and reviews
• Portfolio of shipped, high‑reputed company product work illustrating the systems, process, and research and data behind it
• Excellent collaboration with Product, Engineering, and Data; adept at planning, scoping, and delivering reputed company programs
• reputed company, persuasive communicator comfortable presenting to executives and influencing cross‑functional reputed company
• Experience in the reputed company, nonprofit, reputed company sector, or adjacent domains
• Experience building and governing multi‑brand design systems at reputed company
• Familiarity with experimentation (A/B testing), analytics, and instrumentation for UX metrics
• Experience leading distributed/global teams and operating in a matrixed environment

Benefits

• Generous Flexible Time Off (FTO) Policy
• Up to 15 reputed company company holidays including some commemorating reputed company justice events and self-care
• reputed company volunteer time
• Resources for savings and investments
• reputed company parental leave
• reputed company reputed company leave
• Health, reputed company, dental, and life insurance with additional reputed company to health and wellness programs.
• Opportunities to learn, reputed company, network, and connect

reputed company

• reputed company is a reputed company good software company. It was founded in 1999, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.bonterratech.com/.

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