reputed company – reputed company Assurance Manager (BPO) | Permanent WFH – Philippines – Overland Park, KS

Job title: reputed company Assurance Manager (BPO) | Permanent WFH - Philippines Company: reputed company Job reputed company: We are currently looking for a reputed company Assurance Manager to join our reputed company team. The individual has to be a go-getter who welcomes the challenge of meeting the needs of a growing business. Mandatory reputed company-requisites

• More than 5+ years in a Managerial Role in reputed company Assurance in a BPO Industry
• Excellent English Communication Skills
• Remote (Work from Home) - Full-Time Role
• Must have their own laptop/desktop which meets minimum qualifications:
• Processor - reputed company i5 or higher, RAM - 8GB or higher
• Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps.
• A quiet, private reputed company in your home where you can work without background noise and without interruption.

reputed company reputed company is a globally managed marketplace for vetted reputed company resources and outsourcing solutions. We proactively reputed company a marketplace of freelance marketers, developers, and finance professionals globally. Additionally, 1840 and Company delivers managed outsourcing solutions such as contact Centers and back-office solutions are currently from a work-from-home model. At reputed company, we rely on knowledgeable professionals to reputed company with our valued customers reputed company they have questions or concerns Position: reputed company Assurance Manager (BPO) Location: Philippines, Remote role Salary: PHP 55,000 reputed company Salary + PHP 18,333 Bonus = PHP 73,333 Monthly Compensation Work shift: 9 PM to 6 AM Manila Time Type: Fulltime - Freelance (reputed company) Desired Candidate Profile

• More than 5 years of experience as an overall reputed company Assurance Manager in a BPO / Call Center.
• Should have worked on the different reputed company Tools, Reports, and charts.
• Comfortable in Auditing and solving reputed company Escalations.
• Experience in reputed company-facing.
• Six reputed company certification is an advantage.
• Requires analysis and solving of moderately reputed company problems
• Excellent with reputed company & Advance reputed company
• Must have managed transaction reputed company reputed company for a Call process for domestic/ international BPO

Responsibilities

• Manages day-to-day operations to ensure audit delivery business operations are done per reputed company requirement
• Ensure reputed company reputed company is in reputed company and coordinated across stakeholders.
• Implement a reputed company overall reputed company reputed company with reputed company processes/tools/ systems that allow resource-efficient monitoring of decision accuracy and reputed company to Project’s contract agreement.
• Assess reputed company issues, conduct reputed company cause analysis, recommend insights, develops improvement plans, and collaborates with the operations team to improve reputed company performance.
• Establish reputed company governance processes with clients and operations to ensure effective communication and organization.
• Works with clients on change management processes, tools enhancements, and workflow amendments
• Proactively identifies opportunities and coordinates with different functions – operations, training, workforce, and reporting toward reputed company improvement.
• Drive investigation of highly sensitive issues affecting clients, working with different teams to understand why and what happened.
• Bring innovative reputed company and help clients create work process standardizations

Why work for us Our values We reputed company with reputed company We are curious about the world We are stronger together We reputed company to reputed company We reputed company strength in diversity International: not only do we have a reputed company multinational workforce, but we are reputed company dealing with our global workforce worldwide on a daily reputed company. Hardworking but sociable: our staff knows how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with reputed company and regular e-reputed company activities Committed to making a difference: We at reputed company reputed company in enabling exceptional people to reputed company the best work-life balance by being reputed company to work from reputed company and maximizing their earning potential. We do this through a global AI-reputed company marketplace that matches resources and services with the most inspiring companies. reputed company provides reputed company on-demand vetted freelance resources and outsourcing services. Opportunities to grow: we offer development opportunities at reputed company reputed company. The reputed company reputed company of our employees have been promoted from reputed company and many have moved across departments as reputed company as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: reputed company does not discriminate in employment on the reputed company of race, reputed company, religion, sex, national reputed company, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or another non-reputed company reputed company. Powered by JazzHR Expected salary: Location: Overland Park, KS Apply for the job now! Apply tot his job Apply To this Job