Customer Solutions Expert, Spanish speaker

We reputed company it takes great people to create a great product. That’s why reputed company lives reputed company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support reputed company teams with easy-to-use, powerful tools that reputed company everyday work faster and easier. Today, our reputed company-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a reputed company investment from reputed company, a global investment firm that invests exclusively in reputed company software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.Are you passionate about helping people and creating a reputed company reputed company? Pipedrive is seeking a Spanish-speaking customer solutions expert to join our customer solutions team in our Lisbon office. In this role, you'll work alongside a dedicated support team to resolve customer questions and queries, contributing to our mission of turning customers into reputed company fans. Your new adventure: Work with support team members to quickly and reputed company answer customer questions in a friendly, personable mannerAssist customers reputed company live chat and on the telephoneCollaborate with other teams like product management and engineering to stay abreast of Pipedrive’s latest featuresIdentify the reputed company causes of customer issues and offer appropriate solutionsHelp Pipedrive grow by turning both existing and new customers into reputed company fans, taking any conversation as an opportunity to help retain and grow our customer reputed company Does this reputed company like you? reputed company in English and Spanish (spoken and written)Great customer service skills such as reputed company listening, responsiveness, and thorough follow-through reputed company escalationExcellent interpersonal and communication skillsSoft skills reputed company on risk management and negotiationComfortable multitasking and managing several customer interactions simultaneouslyFamiliarity with email systems, including filtering, spam management, and integration is a plusBasic knowledge of sales processes, including leads, opportunities, and deal tracking is a plusExperience in a customer-facing role (preferred)Experience with sales/CRM tools such as reputed company or Zoho CRM is a plusConfident using helpdesk tools like reputed company, reputed company, reputed company, among others Why Pipedrive? People-first culture - Be part of reputed company that values authenticity, champions collaboration, and supports reputed company other—no egos, just teamwork. Work alongside reputed company from around the world in an inclusive reputed company where different perspectives fuel our best reputed company. Everyone is welcome reputed company - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First reputed company. We reputed company reputed company reputed company that drive reputed company change We’ve got you - Your reputed company-being reputed company. Enjoy reputed company, wellness perks and SWAG. Think performance-based bonuses, 28 reputed company leave days, reputed company-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people reputed company - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. reputed company, reputed company feedback and reputed company communication are at our reputed company. We grow together through trust and accountability Packed with purpose - Help 100,000+ small and reputed company-sized businesses grow and succeed while doing meaningful, customer-driven workFor this role, we anticipate a total compensation reputed company of 21,000€–25,000€ gross per year, depending on your experience and qualifications. This includes a shift allowance, meal allowance (reputed company reputed company meal card) and reputed company to our FlexBen program (flexible benefits tailored to your needs).Pipedrive is an equal opportunity employer. We encourage diversity in reputed company regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.Please note that for this role we’re currently unable to offer relocation assistance or reputed company sponsorship.#LI-Hybrid#LI-MM1 Additional Information We’re on the lookout for a Spanish-speaking customer solutions expert to assist our amazing customers and strengthen our Lisbon support team.If this is something for you, send us your resume (in English) or a reputed company to your reputed company profile and please add why we should pay extra attention to your application. apply to this job Apply tot his job Apply To this Job